{"id":39029,"date":"2026-05-15T18:00:42","date_gmt":"2026-05-15T18:00:42","guid":{"rendered":"https:\/\/www.aurorainbox.com\/?page_id=39029"},"modified":"2026-05-15T18:00:42","modified_gmt":"2026-05-15T18:00:42","slug":"aurora-vs-kommo","status":"publish","type":"page","link":"https:\/\/www.aurorainbox.com\/en\/aurora-vs-kommo\/","title":{"rendered":"Aurora Inbox vs Kommo: comparativa 2026"},"content":{"rendered":"<p><!--\n  Aurora Inbox vs Kommo \u2014 comparison page.\n  Generated from Pages\/comparison-template.html using SEO\/competitors\/kommo.md.\n  Competitor pricing verified 2026-05-15 from kommo.com\/pricing.\n\n  Publish (draft) through the WP theme default template:\n    dotnet run --project Aurora.SEO.Publisher -- \\\n      --publish-page Pages\/aurora-vs-kommo.html \\\n      --slug aurora-vs-kommo \\\n      --title \"Aurora Inbox vs Kommo: comparativa 2026\"\n--><\/p>\n<style>\n.cmp-section { padding: 80px 0; }\n.cmp-section-sm { padding: 56px 0; }\n.cmp-band { background: #fbfafd; 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}\n.cmp-btn--primary { background: #650BBF; color: #ffffff !important; box-shadow: 0 12px 30px -10px rgba(101,11,191,0.55); }\n.cmp-btn--primary:hover { background: #4d0a91; transform: translateY(-1px); }\n.cmp-btn--ghost { background: transparent; color: #650BBF !important; border: 2px solid #650BBF; padding: 13px 28px; }\n.cmp-btn--ghost:hover { background: rgba(101,11,191,0.08); }\n.cmp-btn--gold { background: #f4c430; color: #0d1e50 !important; box-shadow: 0 12px 30px -10px rgba(244,196,48,0.5); }\n.cmp-btn--gold:hover { background: #e6b427; transform: translateY(-1px); }\n.cmp-btn--white { background: #ffffff; color: #650BBF !important; }\n.cmp-btn--white:hover { opacity: .9; }\n.row > p:empty { display: none !important; }\n@media (max-width: 700px) { .cmp-final { padding: 48px 24px; } .cmp-final h2 { font-size: 26px; line-height: 32px; } }\n<\/style>\n<section class=\"cmp-section\">\n<div class=\"container\">\n<div class=\"row align-items-center g-5\">\n<div class=\"col-md-6\">\n<div class=\"section-title-wrapper feature-title\">\n<div class=\"title-wrap\">\n<h6 class=\"sub-title\"><span class=\"subtitle-dots\">Aurora Inbox vs Kommo<\/span><\/h6>\n<h2 class=\"section-title\">The alternative to Kommo with an AI agent that sells alone.<\/h2>\n<\/p><\/div>\n<div class=\"section-description\">\n<p class=\"section-content\">Kommo organizes your chats in a Kanban pipeline with rule-based bots. Aurora adds an autonomous AI agent that converses, rates, schedules, and closes chats on its own\u2014on WhatsApp, Instagram, Messenger, and TikTok, starting at US$1,449 per month.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"cmp-cta-row mt-4\">\n          <a class=\"cmp-btn cmp-btn--primary\" href=\"https:\/\/identity.aurorainbox.com\/Identity\/Account\/Register\">Try Aurora for free!<\/a><br \/>\n          <a class=\"cmp-btn cmp-btn--ghost\" href=\"https:\/\/api.whatsapp.com\/send\/?phone=5218114810953&#038;text&#038;type=phone_number&#038;app_absent=0\">Request a Demo<\/a>\n        <\/div>\n<\/p><\/div>\n<div class=\"col-md-6\">\n<div class=\"cmp-hero-card\" role=\"img\" aria-label=\"Aurora Inbox vs Kommo Comparison Summary\">\n<div class=\"cmp-hero-row\"><span>Starting price<\/span><span class=\"cmp-hero-a\">Aurora \u00b7 From US$$99\/month<\/span><\/div>\n<div class=\"cmp-hero-row\"><span>Kommo<\/span><span class=\"cmp-hero-c\">US$15\/user + separate AI<\/span><\/div>\n<div class=\"cmp-hero-row\"><span>Autonomous AI Agent<\/span><span class=\"cmp-hero-a\">Aurora \u00b7 Yes, included in the plan<\/span><\/div>\n<div class=\"cmp-hero-row\"><span>Kommo<\/span><span class=\"cmp-hero-c\">Reactive, does not initiate chats<\/span><\/div>\n<div class=\"cmp-hero-row\"><span>Support and onboarding<\/span><span class=\"cmp-hero-a\">Aurora \u00b7 Human Demo + WhatsApp and Video Call<\/span><\/div>\n<div class=\"cmp-hero-row\"><span>Kommo<\/span><span class=\"cmp-hero-c\">Self-service or payment partner<\/span><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"cmp-section-sm cmp-band\">\n<div class=\"container\">\n<div class=\"cmp-verdict mx-auto\" style=\"max-width: 920px;\">\n<h3>The quick verdict<\/h3>\n<p>If you want a CRM with a mature Kanban pipeline and rules-based bots, Kommo is a solid and affordable option to get started. If you want an autonomous AI salesperson that handles your WhatsApp conversations on its own\u2014with cutting-edge AI, human support, and local billing in pesos\u2014Aurora is the best choice.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"cmp-section\">\n<div class=\"container\">\n<div class=\"section-title-wrapper feature-title text-center mx-auto\" style=\"max-width: 760px; margin-bottom: 48px;\">\n<div class=\"title-wrap\">\n<h6 class=\"sub-title\"><span class=\"subtitle-dots\">Comparative<\/span><\/h6>\n<h2 class=\"section-title\">Aurora Inbox and Kommo, side by side.<\/h2>\n<\/p><\/div>\n<div class=\"section-description\">\n<p class=\"section-content\">Kommo&#039;s data comes from its public pricing page, verified on May 15, 2026. Plans are subject to change\u2014confirm before deciding.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"cmp-table-wrap\">\n<table class=\"cmp-table\">\n<thead>\n<tr>\n<th class=\"cmp-feat\">&nbsp;<\/th>\n<th class=\"cmp-col-a\">Aurora Inbox<\/th>\n<th>Kommo<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"cmp-feat\">Starting price<\/td>\n<td class=\"cmp-col-a cmp-cell\">From US$$99\/month (3 users included)<\/td>\n<td class=\"cmp-cell\">US$15\/user\/month (Base); AI is charged separately<\/td>\n<\/tr>\n<tr>\n<td class=\"cmp-feat\">Additional user<\/td>\n<td class=\"cmp-col-a cmp-cell\">US$13 each<\/td>\n<td class=\"cmp-cell\">Model per user (from US$15\/month each)<\/td>\n<\/tr>\n<tr>\n<td class=\"cmp-feat\">Autonomous AI Agent<\/td>\n<td class=\"cmp-col-a cmp-cell\"><span class=\"cmp-yes\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"3\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>Yes, included in the plan<\/span><\/td>\n<td class=\"cmp-cell\">Reactive: only responds to incoming messages, limited to 8 actions<\/td>\n<\/tr>\n<tr>\n<td class=\"cmp-feat\">AI Model<\/td>\n<td class=\"cmp-col-a cmp-cell\">Latest generation models<\/td>\n<td class=\"cmp-cell\">Not publicly disclosed<\/td>\n<\/tr>\n<tr>\n<td class=\"cmp-feat\">AI Responses<\/td>\n<td class=\"cmp-col-a cmp-cell\">Included according to plan (800\u201320,000\/month)<\/td>\n<td class=\"cmp-cell\">AI as a separate package, on top of the price per seat<\/td>\n<\/tr>\n<tr>\n<td class=\"cmp-feat\">native TikTok<\/td>\n<td class=\"cmp-col-a cmp-cell\"><span class=\"cmp-yes\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"3\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>Yeah<\/span><\/td>\n<td class=\"cmp-cell\"><span class=\"cmp-yes\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"3\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>Yeah<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"cmp-feat\">Knowledge base (RAG)<\/td>\n<td class=\"cmp-col-a cmp-cell\"><span class=\"cmp-yes\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"3\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>Yes, documents and web<\/span><\/td>\n<td class=\"cmp-cell\">Yes (TXT\/PDF\/DOC\/URL, up to 100 sources)<\/td>\n<\/tr>\n<tr>\n<td class=\"cmp-feat\">Calendar with synchronization<\/td>\n<td class=\"cmp-col-a cmp-cell\"><span class=\"cmp-yes\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"3\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>Yes, integrated<\/span><\/td>\n<td class=\"cmp-cell\">Via integrations (Google Calendar, Calendly)<\/td>\n<\/tr>\n<tr>\n<td class=\"cmp-feat\">Product catalog in chat<\/td>\n<td class=\"cmp-col-a cmp-cell\"><span class=\"cmp-yes\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"3\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>Yeah<\/span><\/td>\n<td class=\"cmp-cell\">Via e-commerce connectors (Shopify, Nuvemshop)<\/td>\n<\/tr>\n<tr>\n<td class=\"cmp-feat\">Visual sales pipeline<\/td>\n<td class=\"cmp-col-a cmp-cell\"><span class=\"cmp-yes\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"3\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>Yeah<\/span><\/td>\n<td class=\"cmp-cell\"><span class=\"cmp-yes\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"3\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>Yes, mature Kanban (up to 100 pipelines in Pro)<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"cmp-feat\">Support and onboarding<\/td>\n<td class=\"cmp-col-a cmp-cell\"><span class=\"cmp-yes\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"3\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>Live demo + WhatsApp and video call<\/span><\/td>\n<td class=\"cmp-cell\">Self-service; implementation via certified payment partner<\/td>\n<\/tr>\n<tr>\n<td class=\"cmp-feat\">Implementation fee<\/td>\n<td class=\"cmp-col-a cmp-cell\"><span class=\"cmp-yes\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"3\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>US$0<\/span><\/td>\n<td class=\"cmp-cell\">US$0, but it is usually implemented via a paid partner<\/td>\n<\/tr>\n<tr>\n<td class=\"cmp-feat\">Minimum contract<\/td>\n<td class=\"cmp-col-a cmp-cell\">Monthly, cancel anytime<\/td>\n<td class=\"cmp-cell\">6 months<\/td>\n<\/tr>\n<tr>\n<td class=\"cmp-feat\">CFDI\/MXN Billing<\/td>\n<td class=\"cmp-col-a cmp-cell\"><span class=\"cmp-yes\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"3\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>Yeah<\/span><\/td>\n<td class=\"cmp-cell\"><span class=\"cmp-no\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"3\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\/><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\/><\/svg>No, USD only<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<div class=\"cmp-cta-row justify-content-center mt-5\">\n      <a class=\"cmp-btn cmp-btn--primary\" href=\"https:\/\/identity.aurorainbox.com\/Identity\/Account\/Register\">Start your free trial!<\/a>\n    <\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"cmp-section cmp-band\">\n<div class=\"container\">\n<div class=\"section-title-wrapper feature-title text-center mx-auto\" style=\"max-width: 760px; margin-bottom: 48px;\">\n<div class=\"title-wrap\">\n<h6 class=\"sub-title\"><span class=\"subtitle-dots\">Why Aurora<\/span><\/h6>\n<h2 class=\"section-title\">Four reasons to choose Aurora over Kommo.<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"row g-4\">\n<div class=\"col-md-6 col-lg-3\">\n<article class=\"cmp-card\">\n          <span class=\"cmp-icon\"><svg width=\"22\" height=\"22\" fill=\"none\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M13 2L3 14h7l-1 8 10-12h-7l1-8z\"\/><\/svg><\/span><\/p>\n<h4 class=\"feature-box-title\">An agent who does initiate the conversation<\/h4>\n<p class=\"section-content\" style=\"font-size: 14px; line-height: 24px; margin: 8px 0 0;\">Kommo&#039;s documentation states that its agent &quot;only responds to incoming messages and cannot initiate conversations.&quot; Aurora proactively follows up when the prospect remains silent.<\/p>\n<\/article><\/div>\n<div class=\"col-md-6 col-lg-3\">\n<article class=\"cmp-card\">\n          <span class=\"cmp-icon\"><svg width=\"22\" height=\"22\" fill=\"none\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 3\"\/><\/svg><\/span><\/p>\n<h4 class=\"feature-box-title\">Next-generation AI, without a black box<\/h4>\n<p class=\"section-content\" style=\"font-size: 14px; line-height: 24px; margin: 8px 0 0;\">Kommo does not disclose which AI model its agent uses or its actual capabilities. Aurora uses state-of-the-art AI models to reason through each conversation, with consistent and auditable results.<\/p>\n<\/article><\/div>\n<div class=\"col-md-6 col-lg-3\">\n<article class=\"cmp-card\">\n          <span class=\"cmp-icon\"><svg width=\"22\" height=\"22\" fill=\"none\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M17 21v-2a4 4 0 00-4-4H5a4 4 0 00-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M23 21v-2a4 4 0 00-3-3.87M16 3.13a4 4 0 010 7.75\"\/><\/svg><\/span><\/p>\n<h4 class=\"feature-box-title\">Human support, not just self-service<\/h4>\n<p class=\"section-content\" style=\"font-size: 14px; line-height: 24px; margin: 8px 0 0;\">Kommo is self-service or implementation via a certified paid partner. Aurora offers a live demo with a team member and support via WhatsApp and video call.<\/p>\n<\/article><\/div>\n<div class=\"col-md-6 col-lg-3\">\n<article class=\"cmp-card\">\n          <span class=\"cmp-icon\"><svg width=\"22\" height=\"22\" fill=\"none\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M22 11.08V12a10 10 0 11-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><\/p>\n<h4 class=\"feature-box-title\">No 6-month contract<\/h4>\n<p class=\"section-content\" style=\"font-size: 14px; line-height: 24px; margin: 8px 0 0;\">Kommo requires a minimum 6-month subscription and charges only in USD. Aurora is monthly, you can cancel anytime, and you&#039;ll be billed in pesos with CFDI (electronic invoices).<\/p>\n<\/article><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"cmp-section cmp-band--dark\">\n<div class=\"container\">\n<div class=\"section-title-wrapper feature-title\" style=\"max-width: 720px; margin-bottom: 48px;\">\n<div class=\"title-wrap\">\n<h6 class=\"sub-title\"><span class=\"subtitle-dots\">Things to keep in mind<\/span><\/h6>\n<h2 class=\"section-title\">Kommo&#039;s limits.<\/h2>\n<\/p><\/div>\n<div class=\"section-description\">\n<p class=\"section-content\">Kommo is a mature and popular tool in Latin America. These are the areas where it falls short compared to a modern AI agent, according to its own documentation and pricing page.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"row g-4\">\n<div class=\"col-md-4\">\n<div class=\"cmp-pain\">\n          <b>The AI agent does not initiate conversations<\/b><\/p>\n<p>Your agent &quot;only responds to incoming messages&quot; and is limited to 8 predefined action types. You cannot proactively follow up with a prospect who has remained silent.<\/p>\n<p>          <cite>Source: Kommo support documentation<\/cite>\n        <\/div>\n<\/p><\/div>\n<div class=\"col-md-4\">\n<div class=\"cmp-pain\">\n          <b>AI model not disclosed<\/b><\/p>\n<p>Kommo doesn&#039;t disclose which language model powers its agent on any product page, support site, or blog. You can&#039;t assume it has state-of-the-art reasoning capabilities.<\/p>\n<p>          <cite>Source: Kommo product and support pages<\/cite>\n        <\/div>\n<\/p><\/div>\n<div class=\"col-md-4\">\n<div class=\"cmp-pain\">\n          <b>6 months minimum and only USD<\/b><\/p>\n<p>The subscription has a minimum term of 6 months, is charged per user, and only accepts credit cards or PayPal in US dollars. There are no CFDI invoices or prices in pesos.<\/p>\n<p>          <cite>Source: Kommo pricing page<\/cite>\n        <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"cmp-section\">\n<div class=\"container\">\n<div class=\"section-title-wrapper feature-title text-center mx-auto\" style=\"max-width: 760px; margin-bottom: 48px;\">\n<div class=\"title-wrap\">\n<h6 class=\"sub-title\"><span class=\"subtitle-dots\">In practice<\/span><\/h6>\n<h2 class=\"section-title\">What changes the day-to-day.<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"cmp-vs mx-auto\" style=\"max-width: 960px;\">\n<div class=\"cmp-vs-row\">\n<div class=\"cmp-vs-them\"><span>With Kommo<\/span><\/p>\n<p>You configure the Salesbot by rules and the AI Agent separately: two distinct surfaces to learn and maintain.<\/p>\n<\/div>\n<div class=\"cmp-vs-us\"><span>With Aurora<\/span><\/p>\n<p>A single AI agent with integrated RAG, calendar, catalog, and handoff to human. Just one thing to configure.<\/p>\n<\/div><\/div>\n<div class=\"cmp-vs-row\">\n<div class=\"cmp-vs-them\"><span>With Kommo<\/span><\/p>\n<p>The agent waits for the client to write first. If the prospect goes cold, no one automatically reactivates them.<\/p>\n<\/div>\n<div class=\"cmp-vs-us\"><span>With Aurora<\/span><\/p>\n<p>The agent proactively follows up with automated sequences when the prospect stops responding.<\/p>\n<\/div><\/div>\n<div class=\"cmp-vs-row\">\n<div class=\"cmp-vs-them\"><span>With Kommo<\/span><\/p>\n<p>You can configure everything yourself or hire a certified partner for a fee to implement it. The AI agent is also paid for as a separate package from the seat price.<\/p>\n<\/div>\n<div class=\"cmp-vs-us\"><span>With Aurora<\/span><\/p>\n<p>You get a guided demo with a person and support via WhatsApp and video call whenever you need it. The AI agent is included in your plan.<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"cmp-section cmp-band\">\n<div class=\"container\">\n<div class=\"row align-items-center g-5\">\n<div class=\"col-md-6\">\n<div class=\"section-title-wrapper feature-title\">\n<div class=\"title-wrap\">\n<h6 class=\"sub-title\"><span class=\"subtitle-dots\">Switch to Aurora<\/span><\/h6>\n<h2 class=\"section-title\">Migrating takes minutes, not weeks.<\/h2>\n<\/p><\/div>\n<div class=\"section-description\">\n<p class=\"section-content\">Connect WhatsApp, Instagram, Messenger, and TikTok, upload your business information, and your AI agent will start responding the same day. No credit card required to get started.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<ul class=\"cmp-features mt-4\">\n<li><svg width=\"18\" height=\"18\" stroke=\"#650BBF\" stroke-width=\"3\" viewbox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\n<div><b>Human support<\/b><span>Live demo with a person and support via WhatsApp and video call. Kommo is self-service or a paid partner.<\/span><\/div>\n<\/li>\n<li><svg width=\"18\" height=\"18\" stroke=\"#650BBF\" stroke-width=\"3\" viewbox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\n<div><b>AI agent included in the plan<\/b><span>The agent is included in your plan; at Kommo it&#039;s a package that is charged separately from the seat price.<\/span><\/div>\n<\/li>\n<li><svg width=\"18\" height=\"18\" stroke=\"#650BBF\" stroke-width=\"3\" viewbox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\n<div><b>No forced contract and local billing<\/b><span>Monthly, cancel anytime. CFDI and MXN for Mexico; Kommo ties you in for 6 months and only charges in USD.<\/span><\/div>\n<\/li>\n<\/ul>\n<div class=\"cmp-cta-row\">\n          <a class=\"cmp-btn cmp-btn--primary\" href=\"https:\/\/identity.aurorainbox.com\/Identity\/Account\/Register\">Create your free account!<\/a>\n        <\/div>\n<\/p><\/div>\n<div class=\"col-md-6\">\n<div class=\"cmp-hero-card\">\n<div class=\"cmp-hero-row\"><span>Support and onboarding<\/span><span class=\"cmp-hero-a\">Aurora \u00b7 Human Demo + WhatsApp and Video Call<\/span><\/div>\n<div class=\"cmp-hero-row\"><span>Kommo<\/span><span class=\"cmp-hero-c\">Self-service or payment partner<\/span><\/div>\n<div class=\"cmp-hero-row\"><span>Minimum contract<\/span><span class=\"cmp-hero-a\">Aurora \u00b7 Monthly<\/span><\/div>\n<div class=\"cmp-hero-row\"><span>Kommo<\/span><span class=\"cmp-hero-c\">6 months<\/span><\/div>\n<div class=\"cmp-hero-row\"><span>AI Agent<\/span><span class=\"cmp-hero-a\">Aurora \u00b7 Included in the plan<\/span><\/div>\n<div class=\"cmp-hero-row\"><span>Kommo<\/span><span class=\"cmp-hero-c\">Separate payment package<\/span><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"cmp-section\">\n<div class=\"container\">\n<div class=\"section-title-wrapper feature-title text-center mx-auto\" style=\"max-width: 720px; margin-bottom: 40px;\">\n<div class=\"title-wrap\">\n<h6 class=\"sub-title\"><span class=\"subtitle-dots\">Frequently Asked Questions<\/span><\/h6>\n<h2 class=\"section-title\">Aurora Inbox vs Kommo: the most frequently asked questions.<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"cmp-faq-wrap\">\n<details class=\"cmp-faq\">\n<summary>Is Aurora Inbox replacing Kommo?<span class=\"cmp-faq-mark\">+<\/span><\/summary>\n<p>Yes. Aurora covers the multichannel inbox, the CRM with a visual pipeline, and the AI agent in a single platform. You migrate your conversations and sales funnel without losing any history.<\/p>\n<\/details>\n<details class=\"cmp-faq\">\n<summary>Which is cheaper, Aurora or Kommo?<span class=\"cmp-faq-mark\">+<\/span><\/summary>\n<p>It depends on the team size. Kommo starts at US$1,441.50 per user, but charges for the AI agent as a separate package and requires a 6-month contract. Aurora includes the AI agent in its plan (starting at US$1,449.99\/month with 3 users; additional users US$1,441.50) and is monthly. For teams that actually use AI, Aurora is usually more cost-effective.<\/p>\n<\/details>\n<details class=\"cmp-faq\">\n<summary>Is Kommo chatbot a real AI agent?<span class=\"cmp-faq-mark\">+<\/span><\/summary>\n<p>Kommo&#039;s agent only responds to incoming messages and is limited to eight predefined actions, according to its own documentation. Aurora runs a state-of-the-art, autonomous AI agent that converses, rates, schedules, and follows up on its own.<\/p>\n<\/details>\n<details class=\"cmp-faq\">\n<summary>Can I invoice in pesos using CFDI?<span class=\"cmp-faq-mark\">+<\/span><\/summary>\n<p>With Aurora, yes: CFDI invoicing and payment in MXN for Mexican businesses. Kommo only accepts payments in dollars via card or PayPal.<\/p>\n<\/details>\n<details class=\"cmp-faq\">\n<summary>Does Aurora have a Kanban-type pipeline like Kommo?<span class=\"cmp-faq-mark\">+<\/span><\/summary>\n<p>Yes, Aurora includes a visual pipeline linked to conversations. Kommo offers greater depth in pipeline customization; Aurora clearly wins in autonomous AI capabilities.<\/p>\n<\/details>\n<details class=\"cmp-faq\">\n<summary>Does Aurora help me set it up or do I have to do it myself?<span class=\"cmp-faq-mark\">+<\/span><\/summary>\n<p>Unlike Kommo, which is self-service or requires a certified paying partner for implementation, Aurora includes a live demo with a team member and support via WhatsApp and video call to help you set up the AI agent and get the most out of it. (Both platforms support WhatsApp, Instagram, Messenger, and TikTok in channels.)<\/p>\n<\/details><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"cmp-section-sm\">\n<div class=\"container\">\n<div class=\"cmp-final\">\n<div class=\"section-title-wrapper feature-title text-center\">\n<div class=\"title-wrap\">\n<h6 class=\"sub-title\"><span class=\"subtitle-dots\">Start today<\/span><\/h6>\n<h2 class=\"section-title\" style=\"color: #ffffff !important;\">Give your business an AI agent that sells itself.<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<p>Activate Aurora without a credit card and let AI handle WhatsApp, Instagram, Messenger, and TikTok while your team focuses on closing deals.<\/p>\n<div class=\"cmp-cta-row justify-content-center\">\n        <a class=\"cmp-btn cmp-btn--gold\" href=\"https:\/\/identity.aurorainbox.com\/Identity\/Account\/Register\">Try Aurora for free!<\/a><br \/>\n        <a class=\"cmp-btn cmp-btn--white\" href=\"https:\/\/api.whatsapp.com\/send\/?phone=5218114810953&#038;text&#038;type=phone_number&#038;app_absent=0\">Talk to Aurora<\/a>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"cmp-section-sm cmp-band\">\n<div class=\"container\">\n<p class=\"cmp-disclaimer\">Comparison prepared by Aurora Inbox for informational purposes. Kommo&#039;s data was taken from its website and public pricing page, verified on May 15, 2026. Third-party prices and features may change without notice; always verify with the original source before making a decision. Kommo and its trademarks belong to their respective owners.<\/p>\n<\/p><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Aurora Inbox vs Kommo The alternative to Kommo with an AI agent that sells alone. Kommo organizes your chats.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-39029","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Aurora Inbox vs Kommo: comparativa 2026 - Aurora Inbox<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.aurorainbox.com\/en\/aurora-vs-kommo\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aurora Inbox vs Kommo: comparativa 2026 - Aurora Inbox\" \/>\n<meta property=\"og:description\" content=\"Aurora Inbox vs Kommo La alternativa a Kommo con un agente de IA que vende solo. 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