{"id":34996,"date":"2025-02-01T00:41:47","date_gmt":"2025-02-01T00:41:47","guid":{"rendered":"https:\/\/ww3.aurorainbox.com\/?p=34996"},"modified":"2026-02-25T21:05:04","modified_gmt":"2026-02-25T21:05:04","slug":"mejorar-atencion-cliente-herramientas-digitales","status":"publish","type":"post","link":"https:\/\/www.aurorainbox.com\/en\/2025\/02\/01\/improve-customer-service-digital-tools\/","title":{"rendered":"How to improve customer service with digital tools?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"34996\" class=\"elementor elementor-34996\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78d7c04 e-con-full e-flex e-con e-parent\" data-id=\"78d7c04\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9350cc3 e-con-full e-flex e-con e-child\" data-id=\"9350cc3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94a310f elementor-widget elementor-widget-spacer\" data-id=\"94a310f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e94585 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2e94585\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Customer service is a key factor in the user experience and can be the difference between a company that retains satisfied customers and one that loses business opportunities. In the digital age, companies have a wide variety of tools at their disposal to improve communication, speed, and efficiency in customer service. In this article, we&#039;ll explore some of the best digital tools to improve customer service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c8ba02 e-con-full e-flex e-con e-child\" data-id=\"5c8ba02\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6bf014a e-con-full e-flex e-con e-child\" data-id=\"6bf014a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-acad933 elementor-widget elementor-widget-spacer\" data-id=\"acad933\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d124582 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"d124582\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-robot\" viewbox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M32,224H64V416H32A31.96166,31.96166,0,0,1,0,384V256A31.96166,31.96166,0,0,1,32,224Zm512-48V448a64.06328,64.06328,0,0,1-64,64H160a64.06328,64.06328,0,0,1-64-64V176a79.974,79.974,0,0,1,80-80H288V32a32,32,0,0,1,64,0V96H464A79.974,79.974,0,0,1,544,176ZM264,256a40,40,0,1,0-40,40A39.997,39.997,0,0,0,264,256Zm-8,128H192v32h64Zm96,0H288v32h64ZM456,256a40,40,0,1,0-40,40A39.997,39.997,0,0,0,456,256Zm-8,128H384v32h64ZM640,256V384a31.96166,31.96166,0,0,1-32,32H576V224h32A31.96166,31.96166,0,0,1,640,256Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67e9043 e-con-full e-flex e-con e-child\" data-id=\"67e9043\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d3d73d cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"5d3d73d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">Chatbots and Automation<\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3427a61 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3427a61\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 3 []\">Chatbots allow you to offer instant customer support without the need for a human agent at all times. These tools can answer frequently asked questions, provide information about products or services, and even manage reservations or orders.<\/p><p>Some popular options include:<\/p><ul data-spread=\"false\"><li><p><a href=\"https:\/\/ww3.aurorainbox.com\/2025\/02\/26\/chatbot-whatsapp-guia-completa\/\"><span style=\"color: #5f2db0;\"><strong>WhatsApp Chatbots:<\/strong><\/span><\/a> Using the WhatsApp Business API, businesses can automate responses and improve engagement with their customers.<\/p><\/li><li><p><strong>Facebook Messenger Bots:<\/strong> Ideal for answering queries on social networks quickly and efficiently.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-285ce86 e-con-full e-flex e-con e-child\" data-id=\"285ce86\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-598af32 e-con-full e-flex e-con e-child\" data-id=\"598af32\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fb9b65 elementor-widget elementor-widget-spacer\" data-id=\"5fb9b65\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11df2e2 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"11df2e2\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"bi-clipboard-data-fill\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57ad363 e-con-full e-flex e-con e-child\" data-id=\"57ad363\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd1f0f cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"3fd1f0f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">CRMs for Better Customer Service<\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26e9c2e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"26e9c2e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 3 []\">A system of <a href=\"http:\/\/\u00bfQu\u00e9 es un CRM?\" data-wplink-url-error=\"true\"><span style=\"color: #5f2db0;\"><strong>customer relationship management (CRM)<\/strong><\/span><\/a> It allows you to organize and analyze interactions with customers, optimizing the monitoring and personalization of the service.<\/p><p>Some recommended options:<\/p><ul><li><a href=\"https:\/\/www.aurorainbox.com\/en\/\"><span style=\"color: #5f2db0;\"><strong>Aurora Inbox<\/strong>:<\/span><\/a> CRM for WhatsApp that improves team and client management.<\/li><li><strong>HubSpot CRM<\/strong>: Free platform with automation and data customization.<\/li><li><strong>Salesforce<\/strong>: Advanced solution for companies looking for automation and detailed analysis.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-835ebd4 e-con-full e-flex e-con e-child\" data-id=\"835ebd4\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-23d6e41 e-con-full e-flex e-con e-child\" data-id=\"23d6e41\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e7e2f5 elementor-widget elementor-widget-spacer\" data-id=\"0e7e2f5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0317385 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"0317385\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-ticket-alt\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M128 160h320v192H128V160zm400 96c0 26.51 21.49 48 48 48v96c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48v-96c26.51 0 48-21.49 48-48s-21.49-48-48-48v-96c0-26.51 21.49-48 48-48h480c26.51 0 48 21.49 48 48v96c-26.51 0-48 21.49-48 48zm-48-104c0-13.255-10.745-24-24-24H120c-13.255 0-24 10.745-24 24v208c0 13.255 10.745 24 24 24h336c13.255 0 24-10.745 24-24V152z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0812180 e-con-full e-flex e-con e-child\" data-id=\"0812180\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-badc3f6 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"badc3f6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">Ticket and Help Desk Platforms<\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c856e2f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c856e2f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 3 []\">To better organize support requests, ticketing platforms allow you to centralize queries and distribute them to the appropriate agents.<\/p><p>Useful tools include:<\/p><ul data-spread=\"false\"><li><p><strong>Zendesk<\/strong>: Comprehensive customer service system with advanced integrations and reports.<\/p><\/li><li><p><strong>Freshdesk<\/strong>: Accessible option with automations to improve support management.<\/p><\/li><li><p><strong>Help Scout<\/strong>: Focused on providing a more human service with a simple interface.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d33fa44 e-con-full e-flex e-con e-child\" data-id=\"d33fa44\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8e56241 e-con-full e-flex e-con e-child\" data-id=\"8e56241\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71ce665 elementor-widget elementor-widget-spacer\" data-id=\"71ce665\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48c2e96 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"48c2e96\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-brain\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M208 0c-29.9 0-54.7 20.5-61.8 48.2-.8 0-1.4-.2-2.2-.2-35.3 0-64 28.7-64 64 0 4.8.6 9.5 1.7 14C52.5 138 32 166.6 32 200c0 12.6 3.2 24.3 8.3 34.9C16.3 248.7 0 274.3 0 304c0 33.3 20.4 61.9 49.4 73.9-.9 4.6-1.4 9.3-1.4 14.1 0 39.8 32.2 72 72 72 4.1 0 8.1-.5 12-1.2 9.6 28.5 36.2 49.2 68 49.2 39.8 0 72-32.2 72-72V64c0-35.3-28.7-64-64-64zm368 304c0-29.7-16.3-55.3-40.3-69.1 5.2-10.6 8.3-22.3 8.3-34.9 0-33.4-20.5-62-49.7-74 1-4.5 1.7-9.2 1.7-14 0-35.3-28.7-64-64-64-.8 0-1.5.2-2.2.2C422.7 20.5 397.9 0 368 0c-35.3 0-64 28.6-64 64v376c0 39.8 32.2 72 72 72 31.8 0 58.4-20.7 68-49.2 3.9.7 7.9 1.2 12 1.2 39.8 0 72-32.2 72-72 0-4.8-.5-9.5-1.4-14.1 29-12 49.4-40.6 49.4-73.9z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38ed3a0 e-con-full e-flex e-con e-child\" data-id=\"38ed3a0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-567f2c4 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"567f2c4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">Integrations with Artificial Intelligence<\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7d6312 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d7d6312\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 3 []\">The use of artificial intelligence allows for improved customer service and analysis of large volumes of data, providing more accurate automated responses. The tool <span style=\"color: #5f2db0;\"><strong><a style=\"color: #5f2db0;\" href=\"https:\/\/www.aurorainbox.com\/en\/\">Aurora Inbox<\/a><\/strong><\/span> It is a great option since in addition to including integration of <a href=\"https:\/\/www.aurorainbox.com\/en\/2025\/01\/30\/what-is-an-ai-agent-for-whatsapp-and-why-your-business-needs-it\/\"><span style=\"color: #5f2db0;\"><strong>AI agents<\/strong><\/span><\/a>, also includes the possibility of creating Chatbots and analyzing all your communications through WhatsApp, Facebook or Instagram with a CRM system, in a single subscription, some of the capabilities of the Aurora AI Agent include:<\/p><ul data-spread=\"false\"><li><p><strong>Personalized automated responses<\/strong> based on user behavior.<\/p><\/li><li><p><strong>Customer Mood Analysis <\/strong>to determine how to continue support.<\/p><\/li><li><p><strong>Automatic response suggestions<\/strong> in live chats to improve agent efficiency.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70e79f8 e-con-full e-flex e-con e-child\" data-id=\"70e79f8\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3d11bed e-con-full e-flex e-con e-child\" data-id=\"3d11bed\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b5eb24 elementor-widget elementor-widget-spacer\" data-id=\"6b5eb24\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea519b7 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"ea519b7\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-align-left\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12.83 352h262.34A12.82 12.82 0 0 0 288 339.17v-38.34A12.82 12.82 0 0 0 275.17 288H12.83A12.82 12.82 0 0 0 0 300.83v38.34A12.82 12.82 0 0 0 12.83 352zm0-256h262.34A12.82 12.82 0 0 0 288 83.17V44.83A12.82 12.82 0 0 0 275.17 32H12.83A12.82 12.82 0 0 0 0 44.83v38.34A12.82 12.82 0 0 0 12.83 96zM432 160H16a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h416a16 16 0 0 0 16-16v-32a16 16 0 0 0-16-16zm0 256H16a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h416a16 16 0 0 0 16-16v-32a16 16 0 0 0-16-16z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65a571c e-con-full e-flex e-con e-child\" data-id=\"65a571c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3babb36 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"3babb36\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">Real-Time Surveys and Feedback<\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f80b7a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8f80b7a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Getting feedback from customers is essential to improving service. Tools like Typeform, Google Forms or SurveyMonkey allow you to quickly collect data. Additionally, surveys within chats or emails help measure satisfaction in real time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24250e7 e-con-full e-flex e-con e-child\" data-id=\"24250e7\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2495abb e-con-full e-flex e-con e-child\" data-id=\"2495abb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab3e2f5 elementor-widget elementor-widget-spacer\" data-id=\"ab3e2f5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dab66aa elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"dab66aa\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"bi-arrow-up-right-square-fill\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-161890c e-con-full e-flex e-con e-child\" data-id=\"161890c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d0dc7a cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"1d0dc7a\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">Choose the best tool to grow your business<\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-345c7a6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"345c7a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Implementing digital tools in customer service not only improves operational efficiency, but also increases customer satisfaction and brand loyalty. The combination of chatbots, CRMs, help desks and <a href=\"https:\/\/www.aurorainbox.com\/en\/2025\/03\/13\/what-is-artificial-intelligence\/\"><span style=\"color: #5f2db0;\"><strong>artificial intelligence <\/strong><\/span><\/a>can make a difference in user experience.<\/p><p>Start optimizing customer service with these tools and take your business to the next level!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8dde367 elementor-widget elementor-widget-spacer\" data-id=\"8dde367\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Customer service is a key factor in user experience and can be the difference between...<\/p>","protected":false},"author":2,"featured_media":35637,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[75,37,35,29,66,74,73],"tags":[],"class_list":["post-34996","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articulo","category-asignacion","category-automatizacion","category-chatbot","category-conversaciones","category-innovacion","category-servicioalcliente"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>C\u00f3mo Mejorar la Atenci\u00f3n al Cliente con Herramientas Digitales<\/title>\n<meta name=\"description\" content=\"Descubre c\u00f3mo mejorar la atenci\u00f3n al cliente con herramientas digitales como chatbots, CRMs e Inteligencia Artificial.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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