{"id":35750,"date":"2025-04-09T02:54:47","date_gmt":"2025-04-09T02:54:47","guid":{"rendered":"https:\/\/ww3.aurorainbox.com\/?p=35750"},"modified":"2026-03-13T18:13:35","modified_gmt":"2026-03-13T18:13:35","slug":"como-crear-chatbot-whatsapp","status":"publish","type":"post","link":"https:\/\/www.aurorainbox.com\/en\/2025\/04\/09\/how-to-create-a-whatsapp-chatbot\/","title":{"rendered":"Como crear un agente de IA para WhatsApp: guia paso a paso (2026)"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"35750\" class=\"elementor elementor-35750\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd9116f e-con-full e-flex e-con e-parent\" data-id=\"dd9116f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-eb851c4 e-con-full e-flex e-con e-child\" data-id=\"eb851c4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20a60c2 elementor-widget elementor-widget-spacer\" data-id=\"20a60c2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15caf3b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"15caf3b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><span class=\"TextRun SCXW201754102 BCX0\" lang=\"ES-MX\" xml:lang=\"ES-MX\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW201754102 BCX0\">Are you wondering? <\/span><\/span><span class=\"TextRun SCXW201754102 BCX0\" lang=\"ES-MX\" xml:lang=\"ES-MX\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW201754102 BCX0\">how to create a <\/span><a href=\"https:\/\/www.aurorainbox.com\/en\/2025\/04\/10\/que-es-chatbot-para-whatsapp\/\"><span style=\"color: #5f2db0;\"><strong><span class=\"NormalTextRun SpellingErrorV2Themed SCXW201754102 BCX0\">chatbot<\/span><span class=\"NormalTextRun SCXW201754102 BCX0\"> for WhatsApp<\/span><\/strong><\/span><\/a><\/span><span class=\"TextRun SCXW201754102 BCX0\" lang=\"ES-MX\" xml:lang=\"ES-MX\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW201754102 BCX0\"> in a simple and effective way? In this practical guide, you&#039;ll discover everything you need to know to implement your <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW201754102 BCX0\">bot<\/span><span class=\"NormalTextRun SCXW201754102 BCX0\">, whether you are looking for a no-code solution (no-<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW201754102 BCX0\">code<\/span><span class=\"NormalTextRun SCXW201754102 BCX0\">) or if you want to delve into the programmatic route using the official WhatsApp Business API. Read on and learn, step by step, how to do it.<a href=\"https:\/\/www.aurorainbox.com\/en\/2025\/03\/24\/ai-agents-for-whatsapp-how-to-implement-them-in-your-business\/\"><strong><span style=\"color: #5f2db0;\"> make your business available 24\/7<\/span><\/strong><\/a> on the world&#039;s most popular messaging channel.<\/span><\/span><span class=\"EOP SCXW201754102 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b33e85 e-con-full e-flex e-con e-child\" data-id=\"1b33e85\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-39774c6 e-con-full e-flex e-con e-child\" data-id=\"39774c6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a4646f elementor-widget elementor-widget-spacer\" data-id=\"5a4646f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bd9949 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2bd9949\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-robot\" viewbox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M32,224H64V416H32A31.96166,31.96166,0,0,1,0,384V256A31.96166,31.96166,0,0,1,32,224Zm512-48V448a64.06328,64.06328,0,0,1-64,64H160a64.06328,64.06328,0,0,1-64-64V176a79.974,79.974,0,0,1,80-80H288V32a32,32,0,0,1,64,0V96H464A79.974,79.974,0,0,1,544,176ZM264,256a40,40,0,1,0-40,40A39.997,39.997,0,0,0,264,256Zm-8,128H192v32h64Zm96,0H288v32h64ZM456,256a40,40,0,1,0-40,40A39.997,39.997,0,0,0,456,256Zm-8,128H384v32h64ZM640,256V384a31.96166,31.96166,0,0,1-32,32H576V224h32A31.96166,31.96166,0,0,1,640,256Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c7aaed6 e-con-full e-flex e-con e-child\" data-id=\"c7aaed6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ea0476 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"5ea0476\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">Why create a chatbot for WhatsApp? <\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c4587e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6c4587e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">WhatsApp has become one of the most widely used messaging platforms in the world. Having a chatbot on this channel offers multiple advantages:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Immediate availability<\/span><\/b><span data-contrast=\"auto\">A bot can answer frequently asked questions and guide your customers even outside of business hours.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Process automation<\/span><\/b><span data-contrast=\"auto\">From answering information requests to collecting contact information, a chatbot streamlines routine tasks.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><a href=\"https:\/\/www.aurorainbox.com\/en\/2025\/02\/01\/improve-customer-service-digital-tools\/\"><span style=\"color: #5f2db0;\"><b>Improving user experience<\/b><\/span><\/a><span data-contrast=\"auto\"><span style=\"color: #5f2db0;\">:<\/span> Rapid response and personalization translate into greater customer satisfaction and loyalty.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><p><span data-contrast=\"auto\">In short, a WhatsApp chatbot is a powerful tool for optimizing customer service and improving sales flow.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-976a394 e-con-full e-flex e-con e-child\" data-id=\"976a394\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7f2a010 e-con-full e-flex e-con e-child\" data-id=\"7f2a010\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-029631d elementor-widget elementor-widget-spacer\" data-id=\"029631d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8a8b74 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"d8a8b74\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-poll-h\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 432V80c0-26.5-21.5-48-48-48H48C21.5 32 0 53.5 0 80v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48zM112 192c-8.84 0-16-7.16-16-16v-32c0-8.84 7.16-16 16-16h128c8.84 0 16 7.16 16 16v32c0 8.84-7.16 16-16 16H112zm0 96c-8.84 0-16-7.16-16-16v-32c0-8.84 7.16-16 16-16h224c8.84 0 16 7.16 16 16v32c0 8.84-7.16 16-16 16H112zm0 96c-8.84 0-16-7.16-16-16v-32c0-8.84 7.16-16 16-16h64c8.84 0 16 7.16 16 16v32c0 8.84-7.16 16-16 16h-64z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de82d40 e-con-full e-flex e-con e-child\" data-id=\"de82d40\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-352b646 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"352b646\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">Requirements for a chatbot on WhatsApp <\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70debf3 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"70debf3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Before getting into the steps to <\/span><b><span data-contrast=\"auto\">create a chatbot on WhatsApp<\/span><\/b><span data-contrast=\"auto\">, please note the following requirements:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ol><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Access to the WhatsApp Business API<\/span><\/b>\u00a0<br \/><span data-contrast=\"auto\">To officially integrate a bot, it is necessary to have<span style=\"color: #5f2db0;\"> <strong><a style=\"color: #5f2db0;\" href=\"https:\/\/www.aurorainbox.com\/en\/2025\/03\/20\/what-is-api-in-whatsapp-business\/\">access to the WhatsApp Business API<\/a>.<\/strong> <\/span>Many no-code platforms (such as <a href=\"https:\/\/www.aurorainbox.com\/en\/\"><strong><span style=\"color: #5f2db0;\">Aurora Inbox<\/span><\/strong><\/a>) already make this process easy, so you only have to take care of the configuration.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">WhatsApp Business Account<\/span><\/b>\u00a0<br \/><span data-contrast=\"auto\">It&#039;s recommended to use an official WhatsApp Business account, as it provides additional features and allows for validation for API use.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Clear objectives<\/span><\/b>\u00a0<br \/><span data-contrast=\"auto\">Define ahead of time what you want to achieve with your bot: Customer service? Technical support? Lead generation? This will help you design conversation flows and key messages.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ol><ol><li style=\"list-style-type: none;\">\u00a0<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea867d5 e-con-full e-flex e-con e-child\" data-id=\"ea867d5\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1944a10 e-con-full e-flex e-con e-child\" data-id=\"1944a10\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8fd0b4f elementor-widget elementor-widget-spacer\" data-id=\"8fd0b4f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f58112c elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f58112c\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"bi-gear-fill\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c856e8 e-con-full e-flex e-con e-child\" data-id=\"3c856e8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cb37d4 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"6cb37d4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">Options to configure your chatbot on WhatsApp <\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acdd75f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"acdd75f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">There are two main ways to create your bot:<\/span><\/p><h5>1.<span style=\"color: #ffffff;\">.<\/span>No-code platforms<\/h5><p><span data-contrast=\"auto\">They are tools that allow you to design and launch a chatbot without the need for programming. <\/span><span data-contrast=\"auto\">Examples:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Aurora Inbox<\/span><\/b><span data-contrast=\"auto\">A comprehensive solution that facilitates access to the WhatsApp Business API and offers an intuitive chatbot builder. With Aurora Inbox, you can configure message flows, auto-replies, activation schedules, and other advanced features.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><p><b><span data-contrast=\"auto\">Advantages<\/span><\/b><span data-contrast=\"auto\">: Fast deployment, no programming knowledge required, technical support and updates included.<\/span>\u00a0<br \/><b><span data-contrast=\"auto\">Ideal for<\/span><\/b><span data-contrast=\"auto\">: SMEs, businesses with customer service teams, and entrepreneurs looking to automate quickly.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><h6>2. Programmatic route (WhatsApp Business API + code)<\/h6><p><span data-contrast=\"auto\">If you&#039;re a programming expert or have a team of developers, you can integrate the WhatsApp API directly into your system. <\/span><span data-contrast=\"auto\">You must:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Request access to the WhatsApp Business API through an official provider (Meta is an option).<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Configure servers, webhooks, and endpoints to receive\/send messages.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Program the bot logic (languages like JavaScript, Python, etc.) and integrate databases if you want personalized responses.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><p><b><span data-contrast=\"auto\">Advantages<\/span><\/b><span data-contrast=\"auto\">: Complete control over operation, deep integration with your systems.<\/span>\u00a0<br \/><b><span data-contrast=\"auto\">Ideal for<\/span><\/b><span data-contrast=\"auto\">: Large companies with customized requirements or projects that demand scalability and customized functionality.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c6b5060 e-con-full e-flex e-con e-child\" data-id=\"c6b5060\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-019dbad e-con-full e-flex e-con e-child\" data-id=\"019dbad\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4545290 elementor-widget elementor-widget-spacer\" data-id=\"4545290\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2fd356 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f2fd356\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-list-alt\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 480H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h416c26.51 0 48 21.49 48 48v352c0 26.51-21.49 48-48 48zM128 120c-22.091 0-40 17.909-40 40s17.909 40 40 40 40-17.909 40-40-17.909-40-40-40zm0 96c-22.091 0-40 17.909-40 40s17.909 40 40 40 40-17.909 40-40-17.909-40-40-40zm0 96c-22.091 0-40 17.909-40 40s17.909 40 40 40 40-17.909 40-40-17.909-40-40-40zm288-136v-32c0-6.627-5.373-12-12-12H204c-6.627 0-12 5.373-12 12v32c0 6.627 5.373 12 12 12h200c6.627 0 12-5.373 12-12zm0 96v-32c0-6.627-5.373-12-12-12H204c-6.627 0-12 5.373-12 12v32c0 6.627 5.373 12 12 12h200c6.627 0 12-5.373 12-12zm0 96v-32c0-6.627-5.373-12-12-12H204c-6.627 0-12 5.373-12 12v32c0 6.627 5.373 12 12 12h200c6.627 0 12-5.373 12-12z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-608931a e-con-full e-flex e-con e-child\" data-id=\"608931a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f21e13 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"0f21e13\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">Steps to create your chatbot on WhatsApp <\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd82914 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"cd82914\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Below we present the key steps to <\/span><b><span data-contrast=\"auto\">create your chatbot for WhatsApp<\/span><\/b><span data-contrast=\"auto\">If you opt for a no-code platform (for example, Aurora Inbox), the process is much simpler, as it&#039;s done from a user-friendly dashboard without configuring servers.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ol><li><h5>Get access to the WhatsApp Business API<\/h5><\/li><\/ol><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Through an Official Supplier (BSP)<\/span><\/b><span data-contrast=\"auto\">Meta (formerly Facebook) works with Business Solution Providers (BSPs). You can contact one of them, provide your business information, and, after verification, activate the phone number you&#039;ll use with WhatsApp Business.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Using a platform like Aurora Inbox<\/span><\/b><span data-contrast=\"auto\">: You&#039;ll forget about bureaucracy, as Aurora Inbox integrates directly with the WhatsApp Business API, guiding you through the creation or migration of your account.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><p><b><span data-contrast=\"auto\">Advice<\/span><\/b><span data-contrast=\"auto\">If you don&#039;t want to deal with paperwork, opt for the automatic integration offered by no-code tools like Aurora Inbox. You&#039;ll save time and can focus on the bot&#039;s strategy.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ol start=\"2\"><li><h5>Choose a chatbot platform and create your project<\/h5><\/li><\/ol><p><span data-contrast=\"auto\">If you use Aurora Inbox or another no-code solution, you just need to:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ol><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Log in to the platform.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Locate the \u201cChatbots\u201d or \u201cAutomations\u201d section.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Create a \u201cNew Chatbot\u201d or \u201cNew Flow\u201d.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ol><p><span data-contrast=\"auto\">If you prefer the programmatic route:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ol><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Check the documentation of the <\/span><b><span data-contrast=\"auto\">WhatsApp Business API<\/span><\/b><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Configure your server or hosting where your logic will run.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Program your bot to handle incoming events (messages) and send responses.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ol><ol start=\"3\"><li><h5>Design the responses and the flow of conversation<\/h5><\/li><\/ol><p><span data-contrast=\"auto\">This step is crucial, as it defines the experience your customers will have:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ol><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Initial greeting<\/span><\/b><span data-contrast=\"auto\">: Prepare a short and friendly welcome message.<\/span>\u00a0<br \/><i><span data-contrast=\"auto\">Example<\/span><\/i><span data-contrast=\"auto\">: \u201cHi! Thanks for contacting [your business]. How can we help you today?\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Selecting themes or options menu<\/span><\/b><span data-contrast=\"auto\">: Provides several options to direct the user.<\/span>\u00a0<br \/><i><span data-contrast=\"auto\">Example<\/span><\/i><span data-contrast=\"auto\">: \u201c1. Product information\\n2. Technical support\\n3. Talk to an agent\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Answers to Frequently Asked Questions (FAQs)<\/span><\/b><span data-contrast=\"auto\">: It is helpful to configure the bot to detect keywords and provide quick responses.<\/span>\u00a0<br \/><i><span data-contrast=\"auto\">Example<\/span><\/i><span data-contrast=\"auto\">: If the user types \u201cPrice,\u201d the bot can respond with the list of plans.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Advanced flows<\/span><\/b><span data-contrast=\"auto\"> (if necessary): Link your bot to a CRM or database to provide more personalized responses.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ol><p><b><span data-contrast=\"auto\">Advice<\/span><\/b><span data-contrast=\"auto\">Start with a simple flow and add complexity as you identify new needs. A bot overloaded with features can confuse users.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ol start=\"4\"><li><h5>Test and adjust your chatbot<\/h5><\/li><\/ol><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Internal testing<\/span><\/b><span data-contrast=\"auto\">: Send test messages from your phone and different WhatsApp accounts to verify that menus, replies, and transitions work correctly.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Collect feedback<\/span><\/b><span data-contrast=\"auto\">: Have your team, friends, or a small group of customers interact with the bot and report issues or possible improvements.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Optimize the language<\/span><\/b><span data-contrast=\"auto\">: Adjust the tone of your messages to be consistent with your brand identity and relatable to the user.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ol start=\"5\"><li><h5>Launch your chatbot and monitor it continuously.<\/h5><\/li><\/ol><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Activate your official number<\/span><\/b><span data-contrast=\"auto\">: Link the bot to the verified WhatsApp Business phone number.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Spread its use<\/span><\/b><span data-contrast=\"auto\">: Let your customers know they can now receive quick responses via WhatsApp.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Monitor and iterate<\/span><\/b><span data-contrast=\"auto\">Review metrics (response time, resolved conversations, abandonment, etc.) to optimize the experience. Adjust the bot periodically to address new questions or needs.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40846d6 elementor-widget elementor-widget-image\" data-id=\"40846d6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"624\" height=\"624\" src=\"https:\/\/www.aurorainbox.com\/wp-content\/uploads\/2025\/04\/Imagen12.jpg\" class=\"attachment-large size-large wp-image-35755\" alt=\"\" srcset=\"https:\/\/www.aurorainbox.com\/wp-content\/uploads\/2025\/04\/Imagen12.jpg 624w, https:\/\/www.aurorainbox.com\/wp-content\/uploads\/2025\/04\/Imagen12-80x80.jpg 80w, https:\/\/www.aurorainbox.com\/wp-content\/uploads\/2025\/04\/Imagen12-12x12.jpg 12w\" sizes=\"(max-width: 624px) 100vw, 624px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-88dce05 e-con-full e-flex e-con e-child\" data-id=\"88dce05\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5b77a52 e-con-full e-flex e-con e-child\" data-id=\"5b77a52\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1fa8a2 elementor-widget elementor-widget-spacer\" data-id=\"c1fa8a2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f57690 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"1f57690\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"bi-check-square-fill\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4504133 e-con-full e-flex e-con e-child\" data-id=\"4504133\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71f5805 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"71f5805\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">Practical tips for a successful chatbot <\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6ed882 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f6ed882\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Keep the conversation natural<\/span><\/b><span data-contrast=\"auto\">: Make sure your answers sound human and not merely mechanical.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ol><ol><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Avoid over-automation<\/span><\/b><span data-contrast=\"auto\">: Always leave the \u201cTalk to a human agent\u201d option open.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ol><ol><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Update the content<\/span><\/b><span data-contrast=\"auto\">: Check that the bot information is up to date (prices, schedules, promotions).<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ol><ol><li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Analyze the data<\/span><\/b><span data-contrast=\"auto\">: Tools such as <a href=\"https:\/\/www.aurorainbox.com\/en\/\"><strong><span style=\"color: #5f2db0;\">Aurora Inbox<\/span><\/strong> <\/a>They allow you to see statistics on conversations, most consulted topics, etc. <\/span><span data-contrast=\"auto\">Use them to improve your strategy.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b4505d5 e-con-full e-flex e-con e-child\" data-id=\"b4505d5\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-333f40d e-con-full e-flex e-con e-child\" data-id=\"333f40d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81275e0 elementor-widget elementor-widget-spacer\" data-id=\"81275e0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40d277e elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"40d277e\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-question-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.997-111.043 248-248 248S8 392.997 8 256C8 119.083 119.043 8 256 8s248 111.083 248 248zM262.655 90c-54.497 0-89.255 22.957-116.549 63.758-3.536 5.286-2.353 12.415 2.715 16.258l34.699 26.31c5.205 3.947 12.621 3.008 16.665-2.122 17.864-22.658 30.113-35.797 57.303-35.797 20.429 0 45.698 13.148 45.698 32.958 0 14.976-12.363 22.667-32.534 33.976C247.128 238.528 216 254.941 216 296v4c0 6.627 5.373 12 12 12h56c6.627 0 12-5.373 12-12v-1.333c0-28.462 83.186-29.647 83.186-106.667 0-58.002-60.165-102-116.531-102zM256 338c-25.365 0-46 20.635-46 46 0 25.364 20.635 46 46 46s46-20.636 46-46c0-25.365-20.635-46-46-46z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d71373 e-con-full e-flex e-con e-child\" data-id=\"5d71373\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f60e04 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"3f60e04\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">Frequently Asked Questions (FAQ) <\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9661002 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9661002\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b><span data-contrast=\"auto\">Can I make a free chatbot on WhatsApp?<\/span><\/b>\u00a0<br \/><span data-contrast=\"auto\">Yes, some platforms offer limited free plans or trial versions. However, to access the official WhatsApp Business API and professional features (such as multiple agents, reporting, etc.), you&#039;ll likely need a paid plan.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p>\u00a0<\/p><p><b><span data-contrast=\"auto\">How long does it take to create a chatbot?<\/span><\/b>\u00a0<br \/><span data-contrast=\"auto\">It depends on the complexity. Using no-code solutions (Aurora Inbox), you could have a basic chatbot in a couple of hours. With programmatic development from scratch, it could take days or weeks, considering configuration, testing, and fine-tuning.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p>\u00a0<\/p><p><b><span data-contrast=\"auto\">What happens if the bot doesn&#039;t recognize the user&#039;s question?<\/span><\/b>\u00a0<br \/><span data-contrast=\"auto\">Ideally, you should set up a generic response that informs the user that their query was not understood and offer contact with a human agent. <\/span><span data-contrast=\"auto\">This avoids customer frustration.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b4ce1ee e-con-full e-flex e-con e-child\" data-id=\"b4ce1ee\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-811a41f e-con-full e-flex e-con e-child\" data-id=\"811a41f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9265054 elementor-widget elementor-widget-spacer\" data-id=\"9265054\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6efbd6f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6efbd6f\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-book-open\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M542.22 32.05c-54.8 3.11-163.72 14.43-230.96 55.59-4.64 2.84-7.27 7.89-7.27 13.17v363.87c0 11.55 12.63 18.85 23.28 13.49 69.18-34.82 169.23-44.32 218.7-46.92 16.89-.89 30.02-14.43 30.02-30.66V62.75c.01-17.71-15.35-31.74-33.77-30.7zM264.73 87.64C197.5 46.48 88.58 35.17 33.78 32.05 15.36 31.01 0 45.04 0 62.75V400.6c0 16.24 13.13 29.78 30.02 30.66 49.49 2.6 149.59 12.11 218.77 46.95 10.62 5.35 23.21-1.94 23.21-13.46V100.63c0-5.29-2.62-10.14-7.27-12.99z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d05df45 e-con-full e-flex e-con e-child\" data-id=\"d05df45\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e50304 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"9e50304\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">To finish<\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9c43f4 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e9c43f4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><span class=\"TextRun SCXW81275378 BCX0\" lang=\"ES-MX\" xml:lang=\"ES-MX\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81275378 BCX0\">Now that you know <\/span><\/span><span class=\"TextRun SCXW81275378 BCX0\" lang=\"ES-MX\" xml:lang=\"ES-MX\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81275378 BCX0\">how to create a <\/span><span class=\"NormalTextRun SCXW81275378 BCX0\">chatbot<\/span><span class=\"NormalTextRun SCXW81275378 BCX0\"> for WhatsApp<\/span><\/span><span class=\"TextRun SCXW81275378 BCX0\" lang=\"ES-MX\" xml:lang=\"ES-MX\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81275378 BCX0\"> Step by step, the time has come to get down to work. <\/span><span class=\"NormalTextRun SCXW81275378 BCX0\">chatbot<\/span><span class=\"NormalTextRun SCXW81275378 BCX0\"> Well designed, it improves customer service, increases your sales opportunities and provides continuous availability.<\/span><\/span><span class=\"EOP SCXW81275378 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7861d6 elementor-widget elementor-widget-spacer\" data-id=\"c7861d6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f57f99b e-flex e-con-boxed e-con e-parent\" data-id=\"f57f99b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f7dbc7f e-con-full e-flex e-con e-child\" data-id=\"f7dbc7f\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4da81e9 e-con-full e-flex e-con e-child\" data-id=\"4da81e9\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3033f91 e-con-full e-flex e-con e-child\" data-id=\"3033f91\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-572ec85 elementor-widget-divider--separator-type-pattern elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"572ec85\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; 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