{"id":36284,"date":"2025-04-21T19:53:35","date_gmt":"2025-04-21T19:53:35","guid":{"rendered":"https:\/\/www.aurorainbox.com\/?p=36284"},"modified":"2026-02-25T21:04:09","modified_gmt":"2026-02-25T21:04:09","slug":"que-es-bot-de-whatsapp-que-es","status":"publish","type":"post","link":"https:\/\/www.aurorainbox.com\/en\/2025\/04\/21\/what-is-whatsapp-bot-what-is-it\/","title":{"rendered":"WhatsApp Bot: What it is, how it works, and why your business needs it"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"36284\" class=\"elementor elementor-36284\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e0c4d0 e-con-full e-flex e-con e-parent\" data-id=\"5e0c4d0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-78a5633 e-con-full e-flex e-con e-child\" data-id=\"78a5633\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db986df elementor-widget elementor-widget-spacer\" data-id=\"db986df\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64f0cb8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"64f0cb8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"228\" data-end=\"486\">He <strong data-start=\"231\" data-end=\"250\">WhatsApp bot<\/strong> It has become an essential tool for companies looking to improve their customer service. In a world where immediacy is key, automating WhatsApp communication is no longer just an advantage, but a necessity.<\/p><p class=\"\" data-start=\"488\" data-end=\"713\">These types of bots allow you to answer frequently asked questions, process orders, schedule appointments, and much more, without human intervention. All this with 24\/7 availability and a seamless experience that improves your brand&#039;s perception.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cf8292e e-con-full e-flex e-con e-child\" data-id=\"cf8292e\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8ba9d84 e-con-full e-flex e-con e-child\" data-id=\"8ba9d84\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a23f49c elementor-widget elementor-widget-spacer\" data-id=\"a23f49c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3729423 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"3729423\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-robot\" viewbox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M32,224H64V416H32A31.96166,31.96166,0,0,1,0,384V256A31.96166,31.96166,0,0,1,32,224Zm512-48V448a64.06328,64.06328,0,0,1-64,64H160a64.06328,64.06328,0,0,1-64-64V176a79.974,79.974,0,0,1,80-80H288V32a32,32,0,0,1,64,0V96H464A79.974,79.974,0,0,1,544,176ZM264,256a40,40,0,1,0-40,40A39.997,39.997,0,0,0,264,256Zm-8,128H192v32h64Zm96,0H288v32h64ZM456,256a40,40,0,1,0-40,40A39.997,39.997,0,0,0,456,256Zm-8,128H384v32h64ZM640,256V384a31.96166,31.96166,0,0,1-32,32H576V224h32A31.96166,31.96166,0,0,1,640,256Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fea7d2d e-con-full e-flex e-con e-child\" data-id=\"fea7d2d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd8c5e0 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"cd8c5e0\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">What is a WhatsApp bot?<\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bbd397 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8bbd397\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"747\" data-end=\"971\">A <strong data-start=\"750\" data-end=\"769\">WhatsApp bot<\/strong> It&#039;s an automated software that responds to messages within the WhatsApp Business app. Its goal is to streamline support and maintain effective conversations with potential or current customers.<\/p><p class=\"\" data-start=\"973\" data-end=\"1160\">Thanks to technologies such as conversational flows and artificial intelligence, these bots can answer questions, follow up on orders, and perform repetitive tasks in seconds.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-952935a e-con-full e-flex e-con e-child\" data-id=\"952935a\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-64c2d6f e-con-full e-flex e-con e-child\" data-id=\"64c2d6f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9420a5 elementor-widget elementor-widget-spacer\" data-id=\"d9420a5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d62134 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"1d62134\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"bi-bookmark-check-fill\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f329f86 e-con-full e-flex e-con e-child\" data-id=\"f329f86\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-946ebcf cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"946ebcf\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">Advantages of having a bot on WhatsApp<\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cef841 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6cef841\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li class=\"\" data-start=\"1203\" data-end=\"1273\"><p class=\"\" data-start=\"1205\" data-end=\"1273\"><strong data-start=\"1205\" data-end=\"1227\">Immediate attention<\/strong>: No matter the time, the bot always responds.<\/p><\/li><li class=\"\" data-start=\"1274\" data-end=\"1351\"><p class=\"\" data-start=\"1276\" data-end=\"1351\"><strong data-start=\"1276\" data-end=\"1316\">Automation of repetitive tasks<\/strong>: Save time for your team.<\/p><\/li><li class=\"\" data-start=\"1352\" data-end=\"1446\"><p class=\"\" data-start=\"1354\" data-end=\"1446\"><strong data-start=\"1354\" data-end=\"1391\">Improve customer experience<\/strong>: Clear and quick answers increase satisfaction.<\/p><\/li><li class=\"\" data-start=\"1447\" data-end=\"1539\"><p class=\"\" data-start=\"1449\" data-end=\"1539\"><strong data-start=\"1449\" data-end=\"1472\">Greater scalability<\/strong>: Serve hundreds of customers at the same time without losing quality.<\/p><\/li><li class=\"\" data-start=\"1540\" data-end=\"1613\"><p class=\"\" data-start=\"1542\" data-end=\"1613\"><span style=\"color: #5f2db0;\"><a style=\"color: #5f2db0;\" href=\"https:\/\/www.aurorainbox.com\/en\/2025\/03\/14\/best-crm-for-whatsapp-how-to-choose-the-right-tool\/\"><strong data-start=\"1542\" data-end=\"1565\">Integration with CRM<\/strong>:<\/a><\/span> Keep an orderly track of each client.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-116e49d e-con-full e-flex e-con e-child\" data-id=\"116e49d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-556d445 e-con-full e-flex e-con e-child\" data-id=\"556d445\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e52d89 elementor-widget elementor-widget-spacer\" data-id=\"0e52d89\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71f3fc5 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"71f3fc5\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-dot-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 56c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m0-48C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 168c-44.183 0-80 35.817-80 80s35.817 80 80 80 80-35.817 80-80-35.817-80-80-80z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-823f1df e-con-full e-flex e-con e-child\" data-id=\"823f1df\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e98c6a3 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"e98c6a3\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">How does a WhatsApp bot work?<\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-043070d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"043070d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"1654\" data-end=\"1942\">Bots work through <a href=\"https:\/\/www.aurorainbox.com\/en\/2025\/03\/20\/what-is-api-in-whatsapp-business\/\"><span style=\"color: #5f2db0;\"><strong data-start=\"1685\" data-end=\"1710\">WhatsApp Business API<\/strong>,<\/span><\/a> which allows businesses to officially and securely connect their systems to WhatsApp. From there, you can schedule automatic messages or use tools like<a href=\"https:\/\/www.aurorainbox.com\/en\/2025\/04\/08\/what-is-chatgpt\/\"> <strong><span style=\"color: #5f2db0;\">ChatGPT<\/span><\/strong><\/a>, which offer an advanced conversational experience.<\/p><p class=\"\" data-start=\"1944\" data-end=\"2085\">Some platforms also offer conversation templates, automatic data validation, and connection to internal databases.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a6dafa e-con-full e-flex e-con e-child\" data-id=\"3a6dafa\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-432f50f e-con-full e-flex e-con e-child\" data-id=\"432f50f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-819803f elementor-widget elementor-widget-spacer\" data-id=\"819803f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fb9fe9 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"8fb9fe9\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"ti ti-target\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3415f5 e-con-full e-flex e-con e-child\" data-id=\"a3415f5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6df2d08 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"6df2d08\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">Popular use cases<\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca0f560 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ca0f560\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li class=\"\" data-start=\"2114\" data-end=\"2187\"><p class=\"\" data-start=\"2116\" data-end=\"2187\"><strong data-start=\"2116\" data-end=\"2136\">Online stores<\/strong>: For order tracking and after-sales support.<\/p><\/li><li class=\"\" data-start=\"2188\" data-end=\"2263\"><p class=\"\" data-start=\"2190\" data-end=\"2263\"><a href=\"https:\/\/www.aurorainbox.com\/en\/ai-agent-for-clinics-and-health-centers\/\"><span style=\"color: #5f2db0;\"><strong data-start=\"2190\" data-end=\"2214\">Medical offices<\/strong>:<\/span><\/a> Confirming appointments and sending reminders.<\/p><\/li><li class=\"\" data-start=\"2264\" data-end=\"2323\"><p class=\"\" data-start=\"2266\" data-end=\"2323\"><a href=\"https:\/\/www.aurorainbox.com\/en\/ai-agent-for-educational-centers\/\"><span style=\"color: #5f2db0;\"><strong data-start=\"2266\" data-end=\"2278\">Schools<\/strong>:<\/span><\/a> Information on registration or schedules.<\/p><\/li><li class=\"\" data-start=\"2324\" data-end=\"2391\"><p class=\"\" data-start=\"2326\" data-end=\"2391\"><strong data-start=\"2326\" data-end=\"2348\">Technical services<\/strong>: Collection of details and basic support.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46c377c e-con-full e-flex e-con e-child\" data-id=\"46c377c\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b561ba7 e-con-full e-flex e-con e-child\" data-id=\"b561ba7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73c12f0 elementor-widget elementor-widget-spacer\" data-id=\"73c12f0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ac3da9 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"8ac3da9\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"bi-gear-fill\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46cdcb7 e-con-full e-flex e-con e-child\" data-id=\"46cdcb7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8c85c0 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"c8c85c0\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">How to create your own WhatsApp bot?<\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6afe63c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6afe63c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li class=\"\" data-start=\"2436\" data-end=\"2483\"><p class=\"\" data-start=\"2439\" data-end=\"2483\">Request access to <span style=\"color: #5f2db0;\"><strong data-start=\"2457\" data-end=\"2482\">WhatsApp Business API<\/strong>.<\/span><\/p><\/li><li class=\"\" data-start=\"2484\" data-end=\"2561\"><p class=\"\" data-start=\"2487\" data-end=\"2561\">Choose an automation platform like <a href=\"https:\/\/www.aurorainbox.com\/en\/\"><strong><span style=\"color: #5f2db0;\">Aurora Inbox.<\/span><\/strong><\/a><\/p><\/li><li class=\"\" data-start=\"2562\" data-end=\"2618\"><p class=\"\" data-start=\"2565\" data-end=\"2618\">Design conversation flows and define objectives.<\/p><\/li><li class=\"\" data-start=\"2619\" data-end=\"2669\"><p class=\"\" data-start=\"2622\" data-end=\"2669\"><a href=\"https:\/\/www.aurorainbox.com\/en\/2025\/03\/14\/best-crm-for-whatsapp-how-to-choose-the-right-tool\/\"><strong><span style=\"color: #5f2db0;\">Integrate your bot with your CRM or management system.<\/span><\/strong><\/a><\/p><\/li><li class=\"\" data-start=\"2670\" data-end=\"2696\"><p class=\"\" data-start=\"2673\" data-end=\"2696\">Test, adjust, and launch.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb980ab e-con-full e-flex e-con e-child\" data-id=\"fb980ab\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d49fca8 e-con-full e-flex e-con e-child\" data-id=\"d49fca8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0becc24 elementor-widget elementor-widget-spacer\" data-id=\"0becc24\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-377b5fd elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"377b5fd\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-book-open\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M542.22 32.05c-54.8 3.11-163.72 14.43-230.96 55.59-4.64 2.84-7.27 7.89-7.27 13.17v363.87c0 11.55 12.63 18.85 23.28 13.49 69.18-34.82 169.23-44.32 218.7-46.92 16.89-.89 30.02-14.43 30.02-30.66V62.75c.01-17.71-15.35-31.74-33.77-30.7zM264.73 87.64C197.5 46.48 88.58 35.17 33.78 32.05 15.36 31.01 0 45.04 0 62.75V400.6c0 16.24 13.13 29.78 30.02 30.66 49.49 2.6 149.59 12.11 218.77 46.95 10.62 5.35 23.21-1.94 23.21-13.46V100.63c0-5.29-2.62-10.14-7.27-12.99z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-623272b e-con-full e-flex e-con e-child\" data-id=\"623272b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-595cf41 cea-mobile-align-center elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"595cf41\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h2 class=\"section-title\">Conclusion<\/h2><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2270c63 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2270c63\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"3556\" data-end=\"3748\">A <strong data-start=\"2716\" data-end=\"2735\">WhatsApp bot<\/strong> Not only does it improve your customer service, it can also boost your sales and reduce operating costs. In a competitive digital environment, automation is a strategic decision. If you haven&#039;t implemented it yet, it&#039;s time to seriously consider it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c43d4a elementor-widget elementor-widget-spacer\" data-id=\"2c43d4a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b497e90 e-flex e-con-boxed e-con e-parent\" data-id=\"b497e90\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8154bc6 e-con-full e-flex e-con e-child\" data-id=\"8154bc6\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e8c123b e-con-full e-flex e-con e-child\" data-id=\"e8c123b\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b79ac9b e-con-full e-flex e-con e-child\" data-id=\"b79ac9b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82edf3b elementor-widget-divider--separator-type-pattern elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"82edf3b\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;none&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 20 16&#039; fill=&#039;none&#039; stroke=&#039;black&#039; stroke-width=&#039;1&#039; stroke-linecap=&#039;square&#039; stroke-miterlimit=&#039;10&#039;%3E%3Cg transform=&#039;translate(-12.000000, 0)&#039;%3E%3Cpath d=&#039;M28,0L10,18&#039;\/%3E%3Cpath d=&#039;M18,0L0,18&#039;\/%3E%3Cpath d=&#039;M48,0L30,18&#039;\/%3E%3Cpath d=&#039;M38,0L20,18&#039;\/%3E%3C\/g%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99002d5 cea-mobile-align-center elementor-widget__width-initial cea-align-center elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"99002d5\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><h4 class=\"section-title\">You may also like<\/h4><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element 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2026\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t<div class=\"e-load-more-anchor\" data-page=\"1\" data-max-page=\"107\" data-next-page=\"https:\/\/www.aurorainbox.com\/en\/wp-json\/wp\/v2\/posts\/36284\/page\/2\/\"><\/div>\n\t\t\t\t<nav class=\"elementor-pagination\" aria-label=\"Pagination\">\n\t\t\t<span class=\"page-numbers prev\">&lt; Previous<\/span>\n<a class=\"page-numbers next\" href=\"https:\/\/www.aurorainbox.com\/en\/wp-json\/wp\/v2\/posts\/36284\/page\/2\/\">Next &gt;<\/a>\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>El bot de WhatsApp se ha convertido en una herramienta esencial para las empresas que desean mejorar su atenci\u00f3n al<\/p>","protected":false},"author":2,"featured_media":36299,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[75,35,29,83,84],"tags":[],"class_list":["post-36284","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articulo","category-automatizacion","category-chatbot","category-whatsapp","category-whatsapp-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bot de WhatsApp: Qu\u00e9 es y c\u00f3mo puede ayudar a tu empresa<\/title>\n<meta name=\"description\" content=\"Un bot de WhatsApp automatiza tu comunicaci\u00f3n, mejora la atenci\u00f3n al cliente y ayuda a tu empresa a crecer sin esfuerzo.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.aurorainbox.com\/en\/2025\/04\/21\/what-is-whatsapp-bot-what-is-it\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bot de WhatsApp: Qu\u00e9 es y c\u00f3mo puede ayudar a tu empresa\" \/>\n<meta property=\"og:description\" content=\"Un bot de WhatsApp automatiza tu comunicaci\u00f3n, mejora la atenci\u00f3n al cliente y ayuda a tu empresa a crecer sin esfuerzo.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.aurorainbox.com\/en\/2025\/04\/21\/what-is-whatsapp-bot-what-is-it\/\" \/>\n<meta property=\"og:site_name\" content=\"Aurora Inbox\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100089808166715\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-21T19:53:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-25T21:04:09+00:00\" \/>\n<meta property=\"og:image\" 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effortlessly.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.aurorainbox.com\/en\/2025\/04\/21\/what-is-whatsapp-bot-what-is-it\/","og_locale":"en_US","og_type":"article","og_title":"Bot de WhatsApp: Qu\u00e9 es y c\u00f3mo puede ayudar a tu empresa","og_description":"Un bot de WhatsApp automatiza tu comunicaci\u00f3n, mejora la atenci\u00f3n al cliente y ayuda a tu empresa a crecer sin esfuerzo.","og_url":"https:\/\/www.aurorainbox.com\/en\/2025\/04\/21\/what-is-whatsapp-bot-what-is-it\/","og_site_name":"Aurora 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