{"id":38926,"date":"2026-05-07T09:00:00","date_gmt":"2026-05-07T09:00:00","guid":{"rendered":"https:\/\/www.aurorainbox.com\/?p=38926"},"modified":"2026-05-07T09:00:00","modified_gmt":"2026-05-07T09:00:00","slug":"subir-catalogo-productos-whatsapp","status":"publish","type":"post","link":"https:\/\/www.aurorainbox.com\/en\/2026\/05\/07\/upload-product-catalog-to-whatsapp\/","title":{"rendered":"How to upload a product catalog to WhatsApp and sell via chat (2026)"},"content":{"rendered":"<p>Uploading a product catalog to WhatsApp in 2026 offers two options: the WhatsApp Business app (up to 500 manual products, no smart search) or the WhatsApp Business API with a platform like Aurora Inbox (up to 9,000 products, navigable by an AI agent using GPT-5 that makes recommendations based on customer descriptions). For stores with more than 200 products or those seeking automated cross-selling, the app alone isn&#039;t sufficient\u2014the API plus an AI agent is the right approach.<\/p>\n<h2 id=\"por-que-tener-catalogo-en-whatsapp\">Why have a catalog on WhatsApp?<\/h2>\n<p>Three key findings from the Conversational Commerce 2025 report:<\/p>\n<ul>\n<li><strong>64% of the customers<\/strong> They prefer to view the catalog within the chat rather than open a website.<\/li>\n<li><strong>3-5\u00d7 Conversion<\/strong> greater when the catalog is on WhatsApp vs link to an external store.<\/li>\n<li><strong>Average ticket price increases 18-30%<\/strong> when an AI agent suggests complementary products in the conversation.<\/li>\n<\/ul>\n<p>Selling via chat without a catalog is like selling in a physical store without shelves \u2014 you lose most of the value.<\/p>\n<h2 id=\"opciones-para-subir-catalogo\">Options for uploading a catalog<\/h2>\n<h3 id=\"app-de-whatsapp-business-limitado\">1. WhatsApp Business App (limited)<\/h3>\n<p>Up to 500 handmade products. Each product:<\/p>\n<ul>\n<li>Image 1:1 minimum 500\u00d7500 px.<\/li>\n<li>Name, description, price.<\/li>\n<li>Optional link to the product on your website.<\/li>\n<\/ul>\n<p>Configuration: <em>Settings \u2192 Business Tools \u2192 Catalog<\/em>You can share individual products or the link to the complete catalog in any conversation.<\/p>\n<p><strong>Limitations:<\/strong><\/p>\n<ul>\n<li>500 products maximum.<\/li>\n<li>Without smart search \u2014 the customer has to scroll.<\/li>\n<li>No automatic recommendation.<\/li>\n<li>No synchronization with your store.<\/li>\n<li>No filtering by size\/color\/availability.<\/li>\n<\/ul>\n<h3 id=\"api-plataforma-con-catalogo-navegable-recomendado\">2. API + platform with navigable catalog (recommended)<\/h3>\n<p>Aurora Inbox supports up to <strong>3 catalogs \u00d7 3,000 products = 9,000 items<\/strong>Each product has:<\/p>\n<ul>\n<li>Image, name, description, price.<\/li>\n<li>Variants (size, color, weight, etc.).<\/li>\n<li>Real-time stock.<\/li>\n<li>Categories and tags for filtering.<\/li>\n<li>Custom attributes.<\/li>\n<\/ul>\n<p>The AI agent with GPT-5 navigates the catalog and responds with contextualized recommendations:<\/p>\n<ul>\n<li>&quot;I&#039;m looking for black size 39 boots&quot; \u2192 the AI filters and returns 3-5 options.<\/li>\n<li>&quot;I have a budget of $800, what do you recommend?&quot; \u2192 sort by price within the range.<\/li>\n<li>&quot;I need something as a gift, my mom is 60 years old&quot; \u2192 recommends popular categories in that segment.<\/li>\n<\/ul>\n<h2 id=\"como-subir-un-catalogo-a-aurora-inbox-paso-a-paso\">How to upload a catalog to Aurora Inbox step by step<\/h2>\n<h3 id=\"paso-1-conecta-tu-numero-y-plan\">Step 1: Connect your number and plan<\/h3>\n<p><a href=\"https:\/\/www.aurorainbox.com\/en\/Identity\/Account\/Register\/?Trial=1\">Start your free trial<\/a> and connect your WhatsApp Business number via OAuth with Meta. It takes 10 minutes.<\/p>\n<h3 id=\"paso-2-crea-el-catalogo\">Step 2: Create the catalog<\/h3>\n<p>In Aurora Inbox, <em>Catalogues \u2192 New catalogue<\/em>Define:<\/p>\n<ul>\n<li>Catalog name (e.g., &quot;Online Store&quot;, &quot;Spa Services&quot;, &quot;B2B Products&quot;).<\/li>\n<li>Primary language.<\/li>\n<li>Currency.<\/li>\n<\/ul>\n<h3 id=\"paso-3-sube-productos\">Step 3: Upload products<\/h3>\n<p>Three ways to charge:<\/p>\n<ul>\n<li><strong>Manual<\/strong> \u2014 one by one via web form. Good for 1-50 products.<\/li>\n<li><strong>CSV \/ Excel<\/strong> \u2014 Upload a file with all columns. Good for 50-3,000 products.<\/li>\n<li><strong>Native connector<\/strong> \u2014 Shopify, WooCommerce, HubSpot, API integrations. Automatic and bidirectional synchronization.<\/li>\n<\/ul>\n<h3 id=\"paso-4-mapea-variantes-y-categorias\">Step 4: Map variants and categories<\/h3>\n<p>If your products have variations (sizes, colors), configure them so that AI can filter them:<\/p>\n<ul>\n<li>Main category (e.g., Footwear, Clothing, Accessories).<\/li>\n<li>Attribute (e.g., Color, Size, Material).<\/li>\n<li>Stock by variant.<\/li>\n<\/ul>\n<h3 id=\"paso-5-activa-la-herramienta-de-catalogo-en-el-agente-de-ia\">Step 5: Activate the catalog tool in the AI agent<\/h3>\n<p>Configure your AI agent and activate the tool <em>Search in catalog<\/em>Define how results should be presented:<\/p>\n<ul>\n<li>&quot;Always return 3 to 5 options, no more.&quot;<\/li>\n<li>&quot;If there is no stock, recommend similar alternatives.&quot;<\/li>\n<li>&quot;If the customer provides a price range, sort by price within that range.&quot;<\/li>\n<\/ul>\n<h3 id=\"paso-6-conecta-acciones-de-compra\">Step 6: Connect purchase actions<\/h3>\n<p>To close the sale within the chat, activate:<\/p>\n<ul>\n<li><strong>Generation of paid league<\/strong> \u2014 Stripe, Mercado Pago, Conekta.<\/li>\n<li><strong>Create order<\/strong> in Shopify \/ WooCommerce automatically.<\/li>\n<li><strong>Reserve stock<\/strong> while the client decides.<\/li>\n<\/ul>\n<h3 id=\"paso-7-prueba-con-consultas-reales\">Step 7: Test with real queries<\/h3>\n<p>Simulate 30-50 real customer inquiries: &quot;Do you have X?&quot;, &quot;How much does Y cost?&quot;, &quot;I need something in the Z range&quot;, &quot;Is there availability for tomorrow?&quot;. Adjust personality and tools based on results.<\/p>\n<h2 id=\"tabla-comparativa\">Comparative table<\/h2>\n<table>\n<thead>\n<tr>\n<th>Appearance<\/th>\n<th>WhatsApp Business App<\/th>\n<th>Aurora Inbox<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Maximum products<\/td>\n<td>500<\/td>\n<td>9,000 (3 \u00d7 3,000)<\/td>\n<\/tr>\n<tr>\n<td>Variants (size\/color)<\/td>\n<td>Limited<\/td>\n<td>Complete<\/td>\n<\/tr>\n<tr>\n<td>Smart search<\/td>\n<td>No<\/td>\n<td>Yes (with AI)<\/td>\n<\/tr>\n<tr>\n<td>Automatic recommendations<\/td>\n<td>No<\/td>\n<td>Yes (GPT-5)<\/td>\n<\/tr>\n<tr>\n<td>Synchronization with Shopify<\/td>\n<td>Manual<\/td>\n<td>Automatic (real-time)<\/td>\n<\/tr>\n<tr>\n<td>Real-time stock<\/td>\n<td>No<\/td>\n<td>Yeah<\/td>\n<\/tr>\n<tr>\n<td>Generate order from chat<\/td>\n<td>No<\/td>\n<td>Yeah<\/td>\n<\/tr>\n<tr>\n<td>Cost<\/td>\n<td>Free<\/td>\n<td>From $99 USD\/month<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"casos-de-uso-clave\">Key use cases<\/h2>\n<ul>\n<li><strong>Ecommerce with +500 products<\/strong> \u2014 the app simply isn&#039;t enough.<\/li>\n<li><strong>Recovery of abandoned carts<\/strong> \u2014 AI agent reactive with products in the shopping cart.<\/li>\n<li><strong>Automatic cross-selling<\/strong> \u2014 AI proposes complementary products.<\/li>\n<li><strong>Services with catalog<\/strong> \u2014 treatments, tour packages, subscription plans.<\/li>\n<li><strong>B2B with extensive catalog<\/strong> \u2014 manufacturers, distributors, wholesalers.<\/li>\n<\/ul>\n<h2 id=\"errores-comunes\">Common mistakes<\/h2>\n<ul>\n<li><strong>Upload only names and prices without descriptions.<\/strong> AI needs text to make good recommendations.<\/li>\n<li><strong>Do not map variants.<\/strong> If you ask for &quot;size 39&quot; and there is no variant configured, the AI does not filter.<\/li>\n<li><strong>Do not synchronize stock.<\/strong> Recommending out-of-stock products loses the sale and angers the customer.<\/li>\n<li><strong>Low quality images.<\/strong> Small or pixelated photos drastically lower conversion rates.<\/li>\n<li><strong>Don&#039;t try vague queries.<\/strong> Customers don&#039;t type SKUs \u2014 they type &quot;something nice for my girlfriend&quot;.<\/li>\n<\/ul>\n<h2 id=\"por-que-aurora-inbox\">Why Aurora Inbox<\/h2>\n<p>Aurora Inbox combines a catalog of up to 9,000 products, navigable by a real LLM agent (GPT-5), with native synchronization with Shopify\/WooCommerce\/HubSpot, order creation and payment link tools, and multichannel integration (WhatsApp, Messenger, Instagram, and TikTok). For stores with large catalogs, it&#039;s the fastest way to turn WhatsApp into a direct sales channel.<\/p>\n<p><a href=\"https:\/\/www.aurorainbox.com\/en\/Identity\/Account\/Register\/?Trial=1\">Start your free trial<\/a> and upload your catalog in less than an hour.<\/p>\n<h2 id=\"preguntas-frecuentes\">Frequently Asked Questions<\/h2>\n<h3 id=\"cuantos-productos-puedo-subir-al-catalogo-de-whatsapp\">How many products can I upload to the WhatsApp catalog?<\/h3>\n<p>App: 500. Aurora Inbox: 9,000 (3 catalogs \u00d7 3,000).<\/p>\n<h3 id=\"la-ia-puede-recomendar-productos-del-catalogo\">Can AI recommend products from the catalog?<\/h3>\n<p>Yes, with GPT-5 and the catalog tool enabled. Aurora Inbox supports it natively.<\/p>\n<h3 id=\"el-catalogo-se-sincroniza-con-mi-shopify\">Does the catalog sync with my Shopify?<\/h3>\n<p>Yes, in Aurora Inbox via native connector, bidirectional real-time synchronization.<\/p>\n<h3 id=\"puedo-crear-pedidos-desde-el-chat-de-whatsapp\">Can I create orders from the WhatsApp chat?<\/h3>\n<p>Yes, with OAuth permissions granted. Aurora Inbox creates orders in Shopify\/WooCommerce from the chat.<\/p>\n<h3 id=\"cuanto-cuesta-tener-catalogo-en-whatsapp\">How much does it cost to have a catalog on WhatsApp?<\/h3>\n<p>App: Free but limited. Aurora Inbox from $99 USD\/month with catalog, AI agent and multichannel included.<\/p>\n<h3 id=\"puedo-tener-catalogos-en-varios-idiomas\">Can I have catalogs in multiple languages?<\/h3>\n<p>Yes. Aurora Inbox&#039;s AI agent supports over 40 languages and automatically translates responses.<\/p>","protected":false},"excerpt":{"rendered":"<p>Upload your catalog to WhatsApp in 2026: app vs. API, up to 9,000 products, AI-powered recommendations, Shopify\/HubSpot integration. Setup in 60 minutes with Aurora Inbox.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[452],"tags":[454,478,295,219],"class_list":["post-38926","post","type-post","status-publish","format-standard","hentry","category-blog","tag-agentes-de-ia","tag-catalogo-whatsapp","tag-ecommerce","tag-whatsapp-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>C\u00f3mo subir un cat\u00e1logo de productos a WhatsApp y vender por chat (2026)<\/title>\n<meta name=\"description\" content=\"Sube tu cat\u00e1logo a WhatsApp en 2026: app vs API, hasta 9.000 productos, agente de IA que recomienda, integraci\u00f3n Shopify\/HubSpot. 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