{"id":38963,"date":"2026-05-25T14:00:00","date_gmt":"2026-05-25T14:00:00","guid":{"rendered":"https:\/\/www.aurorainbox.com\/?p=38963"},"modified":"2026-05-25T14:00:00","modified_gmt":"2026-05-25T14:00:00","slug":"calculadora-roi-agente-ia-whatsapp","status":"publish","type":"post","link":"https:\/\/www.aurorainbox.com\/en\/2026\/05\/25\/roi-calculator-ia-agent-whatsapp\/","title":{"rendered":"ROI calculator for an AI agent on WhatsApp: how to estimate savings (2026)"},"content":{"rendered":"<p>The ROI of an AI agent on WhatsApp is calculated using three inputs: (1) monthly conversation volume, (2) human agent cost per conversation handled, and (3) the self-resolution rate achieved by the AI agent. Subtracting the platform cost plus the target cost from these figures gives you the net savings. For typical SMEs, the AI agent pays for itself in 30-90 days and delivers a 3-10x return in the first year.<\/p>\n<h2 id=\"formula-de-roi\">ROI Formula<\/h2>\n<pre><code>Annual ROI = (Savings in human hours + Increase in revenue) - Annual platform cost\n<\/code><\/pre>\n<h3 id=\"componentes-del-ahorro\">Components of savings<\/h3>\n<p><strong>Savings in human hours:<\/strong><\/p>\n<pre><code>Annual_savings = Monthly_conversations \u00d7 12 \u00d7 Auto-resolution_rate \u00d7 Cost_per_human_conversation\n<\/code><\/pre>\n<p><strong>Increased income:<\/strong><\/p>\n<pre><code>Annual_increase = Monthly_conversations \u00d7 12 \u00d7 Conversion_rate \u00d7 Average_ticket \u00d7 AI_lift\n<\/code><\/pre>\n<h2 id=\"inputs-tipicos\">Typical inputs<\/h2>\n<table>\n<thead>\n<tr>\n<th>Variable<\/th>\n<th>Small SME<\/th>\n<th>medium-sized SME<\/th>\n<th>Mid-market<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Conversations\/month<\/td>\n<td>500<\/td>\n<td>3.000<\/td>\n<td>10.000<\/td>\n<\/tr>\n<tr>\n<td>Cost per human conversation<\/td>\n<td>$5 USD<\/td>\n<td>$5 USD<\/td>\n<td>$5 USD<\/td>\n<\/tr>\n<tr>\n<td>Auto-resolution rate (well-configured AI)<\/td>\n<td>65%<\/td>\n<td>70%<\/td>\n<td>75%<\/td>\n<\/tr>\n<tr>\n<td>Current conversion rate<\/td>\n<td>5%<\/td>\n<td>8%<\/td>\n<td>12%<\/td>\n<\/tr>\n<tr>\n<td>Average ticket<\/td>\n<td>$200 USD<\/td>\n<td>$300 USD<\/td>\n<td>$500 USD<\/td>\n<\/tr>\n<tr>\n<td>AI-powered lift in conversion<\/td>\n<td>+30%<\/td>\n<td>+35%<\/td>\n<td>+40%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"calculo-pyme-pequena\">Calculation: Small SME<\/h2>\n<p><strong>Annual savings:<\/strong><\/p>\n<ul>\n<li>Conversations\/year: 500 \u00d7 12 = 6,000.<\/li>\n<li>Self-solved: 6,000 \u00d7 0.65 = 3,900.<\/li>\n<li>Cost avoided: 3,900 \u00d7 $5 = <strong>$19,500 USD\/year<\/strong>.<\/li>\n<\/ul>\n<p><strong>Annual income increase:<\/strong><\/p>\n<ul>\n<li>Current conversions: 6,000 \u00d7 0.05 = 300\/year.<\/li>\n<li>Conversions with AI: 6,000 \u00d7 (0.05 \u00d7 1.30) = 390\/year.<\/li>\n<li>Additional sales: 90 \u00d7 $200 = <strong>$18,000 USD\/year<\/strong>.<\/li>\n<\/ul>\n<p><strong>Platform cost:<\/strong><\/p>\n<ul>\n<li>Aurora IA $179 USD\/month \u00d7 12 = $2.148 USD\/year.<\/li>\n<li>Target rates: ~$300 USD\/year.<\/li>\n<li>Total: <strong>$2.448 USD\/year<\/strong>.<\/li>\n<\/ul>\n<p><strong>ROI:<\/strong> ($19.500 + $18.000) &#8211; $2.448 = <strong>$35.052 USD net savings Year 1<\/strong> (15\u00d7 return).<\/p>\n<h2 id=\"calculo-pyme-mediana\">Calculation: Medium-sized SME<\/h2>\n<p><strong>Annual savings:<\/strong><\/p>\n<ul>\n<li>Conversations\/year: 36,000.<\/li>\n<li>Self-solved: 25,200.<\/li>\n<li>Cost avoided: <strong>$126,000 USD\/year<\/strong>.<\/li>\n<\/ul>\n<p><strong>Annual income increase:<\/strong><\/p>\n<ul>\n<li>Current conversions: 2,880.<\/li>\n<li>With AI: 3,888.<\/li>\n<li>Additional sales: 1,008 \u00d7 $300 = <strong>$302,400 USD\/year<\/strong>.<\/li>\n<\/ul>\n<p><strong>Platform cost:<\/strong><\/p>\n<ul>\n<li>Aurora IA Plus + 5 users = $400 USD\/month \u00d7 12 = $4,800.<\/li>\n<li>Goal: ~$1,500 USD\/year.<\/li>\n<li>Total: <strong>$6,300 USD\/year<\/strong>.<\/li>\n<\/ul>\n<p><strong>ROI:<\/strong> ($126.000 + $302.400) &#8211; $6.300 = <strong>$422.100 USD net savings Year 1<\/strong> (67\u00d7 return).<\/p>\n<h2 id=\"calculo-mid-market\">Calculation: mid-market<\/h2>\n<p><strong>Annual savings:<\/strong><\/p>\n<ul>\n<li>Conversations\/year: 120,000.<\/li>\n<li>Self-solved: 90,000.<\/li>\n<li>Cost avoided: <strong>$450,000 USD\/year<\/strong>.<\/li>\n<\/ul>\n<p><strong>Annual income increase:<\/strong><\/p>\n<ul>\n<li>Current conversions: 14,400.<\/li>\n<li>With AI: 20,160.<\/li>\n<li>Additional sales: 5,760 \u00d7 $500 = <strong>$2.880.000 USD\/year<\/strong>.<\/li>\n<\/ul>\n<p><strong>Platform cost:<\/strong><\/p>\n<ul>\n<li>Aurora IA Plus + 50 users = ~$1,000 USD\/month \u00d7 12 = $12,000.<\/li>\n<li>Goal: ~$8,000 USD\/year.<\/li>\n<li>Total: <strong>$20,000 USD\/year<\/strong>.<\/li>\n<\/ul>\n<p><strong>ROI:<\/strong> ($450.000 + $2.880.000) &#8211; $20.000 = <strong>$3,310,000 USD net savings Year 1<\/strong> (165\u00d7 return).<\/p>\n<h2 id=\"variables-que-afectan-el-roi\">Variables that affect ROI<\/h2>\n<h3 id=\"tasa-de-auto-resolucion\">Self-resolution rate<\/h3>\n<ul>\n<li>Incorrectly configured: 30-40%.<\/li>\n<li>Properly configured: 60-70%.<\/li>\n<li>Excellent with full RAG: 70-80%.<\/li>\n<\/ul>\n<p>Every 10 points of auto-resolution changes the ROI dramatically.<\/p>\n<h3 id=\"tasa-de-conversion-actual\">Current conversion rate<\/h3>\n<p>Businesses with low conversion rates (1-3%) have much more upside; businesses with high conversion rates (15%+) have less additional lift.<\/p>\n<h3 id=\"ticket-promedio\">Average ticket<\/h3>\n<p>Higher-ticket prices mean higher absolute ROI. B2B with high-ticket prices = higher ROI than B2C with low-ticket prices.<\/p>\n<h2 id=\"tiempo-de-payback\">Payback time<\/h2>\n<ul>\n<li><strong>Small SME:<\/strong> 30-60 days.<\/li>\n<li><strong>Medium-sized SME:<\/strong> 7-15 days.<\/li>\n<li><strong>Mid-market:<\/strong> 1-5 days.<\/li>\n<\/ul>\n<h2 id=\"tabla-resumen-de-roi\">ROI Summary Table<\/h2>\n<table>\n<thead>\n<tr>\n<th>Company<\/th>\n<th>Investment Year 1<\/th>\n<th>Net Savings Year 1<\/th>\n<th>ROI multiplier<\/th>\n<th>Payback<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Small SME (500 conv\/month)<\/td>\n<td>$2.448 USD<\/td>\n<td>$35.052 USD<\/td>\n<td>15\u00d7<\/td>\n<td>30-60 days<\/td>\n<\/tr>\n<tr>\n<td>Medium-sized SME (3,000 conversions\/month)<\/td>\n<td>$6.300 USD<\/td>\n<td>$422.100 USD<\/td>\n<td>67\u00d7<\/td>\n<td>7-15 days<\/td>\n<\/tr>\n<tr>\n<td>Mid-market (10,000 converts\/month)<\/td>\n<td>$20,000 USD<\/td>\n<td>$3,310,000 USD<\/td>\n<td>165\u00d7<\/td>\n<td>1-5 days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"errores-al-calcular-roi\">Errors in calculating ROI<\/h2>\n<ul>\n<li><strong>Ignore the lift on conversion.<\/strong> Saving human hours is only half the story.<\/li>\n<li><strong>Underestimate self-resolution rate.<\/strong> Platforms with real AI (GPT-5 + RAG) reach 70%+; flow builders ~30-40%.<\/li>\n<li><strong>Do not include hidden costs.<\/strong> Conversational markup, AI add-ons, and ongoing engineering can destroy ROI.<\/li>\n<li><strong>Compare with the current non-optimized situation.<\/strong> The benchmark should be &quot;what would happen if the human agent used better processes&quot;.<\/li>\n<\/ul>\n<h2 id=\"por-que-aurora-inbox-maximiza-el-roi\">Why Aurora Inbox maximizes ROI<\/h2>\n<p>Aurora Inbox combines a high auto-resolution rate (GPT-5 + native RAG + catalog + scheduling) + predictable cost with no markup + native integrations. For Latin American SMEs, it&#039;s the combination that delivers the highest ROI.<\/p>\n<p><a href=\"https:\/\/www.aurorainbox.com\/en\/Identity\/Account\/Register\/?Trial=1\">Start your free trial<\/a>.<\/p>\n<h2 id=\"preguntas-frecuentes\">Frequently Asked Questions<\/h2>\n<h3 id=\"cuando-debo-esperar-ver-roi\">When should I expect to see ROI?<\/h3>\n<p>Typically 30-90 days for SMEs. Mid-market 7-30 days.<\/p>\n<h3 id=\"cual-es-el-roi-promedio-de-un-agente-de-ia\">What is the average ROI of an AI agent?<\/h3>\n<p>3-15x return in the first year for typical SMEs. Mid-market 50-150x return.<\/p>\n<h3 id=\"como-mido-la-tasa-de-auto-resolucion-real\">How do I measure the actual self-resolution rate?<\/h3>\n<p>Aurora Inbox displays it on the dashboard. Closed conversations without human escalation \/ total conversations.<\/p>\n<h3 id=\"que-pasa-si-la-auto-resolucion-es-baja\">What happens if the auto-resolution is low?<\/h3>\n<p>Refine the RAG (more documents), the prompt (better personality), and the tools (more things the agent can do). 70%+ is achievable with a good setup.<\/p>\n<h3 id=\"mi-vertical-especifico-tiene-roi-distinto\">Does my specific vertical have a different ROI?<\/h3>\n<p>Yes. High-ticket verticals (B2B, real estate, automotive) have a higher ROI in absolute value.<\/p>\n<h3 id=\"la-calculadora-aplica-para-casos-b2b\">Does the calculator apply to B2B cases?<\/h3>\n<p>Yes, by adjusting for average ticket size (much higher) and volume (typically lower). Same principle.<\/p>","protected":false},"excerpt":{"rendered":"<p>Calculate the ROI of implementing an AI agent on WhatsApp in 2026: savings in human hours, increase in conversion, formula and typical cases.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[452],"tags":[529,528,527,219],"class_list":["post-38963","post","type-post","status-publish","format-standard","hentry","category-blog","tag-ahorro","tag-calculadora","tag-roi-agente-ia","tag-whatsapp-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Calculadora de ROI para un agente de IA en WhatsApp: c\u00f3mo estimar el ahorro (2026)<\/title>\n<meta name=\"description\" content=\"Calcula el ROI de implementar un agente de IA en WhatsApp en 2026: ahorro en horas humanas, aumento de conversi\u00f3n, f\u00f3rmula y casos t\u00edpicos.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/3.94.236.79\/2026\/05\/25\/calculadora-roi-agente-ia-whatsapp\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Calculadora de ROI para un agente de IA en WhatsApp: c\u00f3mo estimar el ahorro (2026)\" \/>\n<meta property=\"og:description\" content=\"Calcula el ROI de implementar un agente de IA en WhatsApp en 2026: ahorro en horas humanas, aumento de conversi\u00f3n, f\u00f3rmula y casos t\u00edpicos.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/3.94.236.79\/2026\/05\/25\/calculadora-roi-agente-ia-whatsapp\/\" \/>\n<meta property=\"og:site_name\" content=\"Aurora Inbox\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100089808166715\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-25T14:00:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.aurorainbox.com\/wp-content\/uploads\/2025\/01\/Datos-Automotriz-3.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"780\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"alejandro\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@aurorainbox\" \/>\n<meta name=\"twitter:site\" content=\"@aurorainbox\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"alejandro\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"ROI calculator for an AI agent on WhatsApp: how to estimate savings (2026)","description":"Calculate the ROI of implementing an AI agent on WhatsApp in 2026: savings in human hours, increase in conversion, formula and typical cases.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/3.94.236.79\/2026\/05\/25\/calculadora-roi-agente-ia-whatsapp\/","og_locale":"en_US","og_type":"article","og_title":"Calculadora de ROI para un agente de IA en WhatsApp: c\u00f3mo estimar el ahorro (2026)","og_description":"Calcula el ROI de implementar un agente de IA en WhatsApp en 2026: ahorro en horas humanas, aumento de conversi\u00f3n, f\u00f3rmula y casos t\u00edpicos.","og_url":"https:\/\/3.94.236.79\/2026\/05\/25\/calculadora-roi-agente-ia-whatsapp\/","og_site_name":"Aurora Inbox","article_publisher":"https:\/\/www.facebook.com\/profile.php?id=100089808166715","article_published_time":"2026-05-25T14:00:00+00:00","og_image":[{"width":1080,"height":780,"url":"https:\/\/www.aurorainbox.com\/wp-content\/uploads\/2025\/01\/Datos-Automotriz-3.jpg","type":"image\/jpeg"}],"author":"alejandro","twitter_card":"summary_large_image","twitter_creator":"@aurorainbox","twitter_site":"@aurorainbox","twitter_misc":{"Written by":"alejandro","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/3.94.236.79\/2026\/05\/25\/calculadora-roi-agente-ia-whatsapp\/#article","isPartOf":{"@id":"https:\/\/3.94.236.79\/2026\/05\/25\/calculadora-roi-agente-ia-whatsapp\/"},"author":{"name":"alejandro","@id":"https:\/\/ec2-3-94-236-79.compute-1.amazonaws.com\/#\/schema\/person\/cab6aa1a99141147753f3471a570dff5"},"headline":"Calculadora de ROI para un agente de IA en WhatsApp: c\u00f3mo estimar el ahorro (2026)","datePublished":"2026-05-25T14:00:00+00:00","mainEntityOfPage":{"@id":"https:\/\/3.94.236.79\/2026\/05\/25\/calculadora-roi-agente-ia-whatsapp\/"},"wordCount":704,"commentCount":0,"publisher":{"@id":"https:\/\/ec2-3-94-236-79.compute-1.amazonaws.com\/#organization"},"keywords":["Ahorro","Calculadora","ROI Agente IA","WhatsApp Business"],"articleSection":["Blog"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/3.94.236.79\/2026\/05\/25\/calculadora-roi-agente-ia-whatsapp\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/3.94.236.79\/2026\/05\/25\/calculadora-roi-agente-ia-whatsapp\/","url":"https:\/\/3.94.236.79\/2026\/05\/25\/calculadora-roi-agente-ia-whatsapp\/","name":"ROI calculator for an AI agent on WhatsApp: how to estimate savings (2026)","isPartOf":{"@id":"https:\/\/ec2-3-94-236-79.compute-1.amazonaws.com\/#website"},"datePublished":"2026-05-25T14:00:00+00:00","description":"Calculate the ROI of implementing an AI agent on WhatsApp in 2026: savings in human hours, increase in conversion, formula and typical cases.","breadcrumb":{"@id":"https:\/\/3.94.236.79\/2026\/05\/25\/calculadora-roi-agente-ia-whatsapp\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/3.94.236.79\/2026\/05\/25\/calculadora-roi-agente-ia-whatsapp\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/3.94.236.79\/2026\/05\/25\/calculadora-roi-agente-ia-whatsapp\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.aurorainbox.com\/"},{"@type":"ListItem","position":2,"name":"Calculadora de ROI para un agente de IA en WhatsApp: c\u00f3mo estimar el ahorro (2026)"}]},{"@type":"WebSite","@id":"https:\/\/ec2-3-94-236-79.compute-1.amazonaws.com\/#website","url":"https:\/\/ec2-3-94-236-79.compute-1.amazonaws.com\/","name":"Aurora Inbox","description":"The best artificial intelligence agent","publisher":{"@id":"https:\/\/ec2-3-94-236-79.compute-1.amazonaws.com\/#organization"},"alternateName":"Aurora Inbox","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ec2-3-94-236-79.compute-1.amazonaws.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/ec2-3-94-236-79.compute-1.amazonaws.com\/#organization","name":"Aurora Inbox","url":"https:\/\/ec2-3-94-236-79.compute-1.amazonaws.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ec2-3-94-236-79.compute-1.amazonaws.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.aurorainbox.com\/wp-content\/uploads\/2024\/01\/BRANDMARK-Gray80x80.png","contentUrl":"https:\/\/www.aurorainbox.com\/wp-content\/uploads\/2024\/01\/BRANDMARK-Gray80x80.png","width":81,"height":81,"caption":"Aurora Inbox"},"image":{"@id":"https:\/\/ec2-3-94-236-79.compute-1.amazonaws.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/profile.php?id=100089808166715","https:\/\/x.com\/aurorainbox","https:\/\/www.instagram.com\/aurorainboxlatam\/","https:\/\/www.youtube.com\/@aurorainbox"]},{"@type":"Person","@id":"https:\/\/ec2-3-94-236-79.compute-1.amazonaws.com\/#\/schema\/person\/cab6aa1a99141147753f3471a570dff5","name":"Alexander","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ec2-3-94-236-79.compute-1.amazonaws.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/da3b787e0efd5514e93ef918069c677c2a2dd12bf6a91634804bd4e2632bebee?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/da3b787e0efd5514e93ef918069c677c2a2dd12bf6a91634804bd4e2632bebee?s=96&d=mm&r=g","caption":"alejandro"},"sameAs":["https:\/\/ww3.aurorainbox.com"]}]}},"_links":{"self":[{"href":"https:\/\/www.aurorainbox.com\/en\/wp-json\/wp\/v2\/posts\/38963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aurorainbox.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.aurorainbox.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.aurorainbox.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aurorainbox.com\/en\/wp-json\/wp\/v2\/comments?post=38963"}],"version-history":[{"count":1,"href":"https:\/\/www.aurorainbox.com\/en\/wp-json\/wp\/v2\/posts\/38963\/revisions"}],"predecessor-version":[{"id":39077,"href":"https:\/\/www.aurorainbox.com\/en\/wp-json\/wp\/v2\/posts\/38963\/revisions\/39077"}],"wp:attachment":[{"href":"https:\/\/www.aurorainbox.com\/en\/wp-json\/wp\/v2\/media?parent=38963"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.aurorainbox.com\/en\/wp-json\/wp\/v2\/categories?post=38963"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.aurorainbox.com\/en\/wp-json\/wp\/v2\/tags?post=38963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}