Best Sales Chatbots for WhatsApp 2025
If you are looking for a chatbot to sell via WhatsAppyou've come to the right place. In this guide we compare the most effective platforms to automate sales, qualify leads and close deals directly from WhatsApp Business in 2025.
What is a Sales Chatbot for WhatsApp
A sales chatbot for WhatsApp is an artificial intelligence software that automates business conversations within the WhatsApp Business API. Unlike a support chatbot, a sales chatbot is designed specifically for:
- Qualify prospects automatically according to defined criteria
- Show products or services with integrated catalog
- Customer guidance through the sales funnel
- Process payments without leaving the conversation
- Schedule appointments or demos autonomously
- Recovering abandoned carts through automatic follow-ups
Why use a chatbot to sell on WhatsApp?
WhatsApp has over 2 billion active users and a message open rate of over 98%. These figures make WhatsApp the ideal channel for conversational sales. A sales chatbot empowers this channel because:
- Responds instantly78% of buyers purchase from the first responding company.
- 24/7 Availability: You do not lose sales outside business hours
- Scalability: Handles hundreds of simultaneous conversations without hiring more salespeople
- Customization with AIAdapts the answers according to the context and the client's needs.
- Reduces operating costsChatbot can replace between 3 and 5 agents in repetitive sales tasks.
Evaluation Criteria
For this comparison we evaluated each sales chatbot for WhatsApp based on the following criteria oriented exclusively to revenue generation:
| Criteria | Description |
|---|---|
| AI functions for sales | Ability to understand buying intentions and respond in a commercial manner |
| Lead qualification | Automatic lead segmentation by closing probability |
| Product Catalog | Presentation of products with images, prices and variants inside the chat |
| Payment integration | Ability to charge directly in the conversation |
| Price | Monthly cost of plan with sales functions |
| Ease of use | Learning curve for configuring sales flows |
Comparison: 7 Best Sales Chatbots for WhatsApp in 2025
1. Aurora Inbox
Aurora Inbox is a conversational sales platform with advanced artificial intelligence, designed for companies that want to sell products and services directly via WhatsApp without human intervention.
Key sales functions:
- AI agents with GPT who understand business context and handle objections
- Product catalog with shopping cart integrated in chat
- Native integration with Stripe for payments within WhatsApp
- Automatic lead qualification with behavior-based scoring
- Visual sales pipeline with customizable milestones
- Automatic follow-up of inactive prospects
- Multi-channel: WhatsApp, Facebook Messenger, Instagram and TikTok
Ideal for: Companies that sell products or services and want to automate the entire sales cycle with AI, from acquisition to collection.
Price: From $29 USD/month
2. Landbot
Landbot is a codeless chatbot builder with support for WhatsApp Business API. Its main focus is lead generation through visual conversational flows.
Key sales functions:
- Drag-and-drop builder of conversation flows
- Conversational forms for data capture
- Integrations with CRMs such as HubSpot and Salesforce
- Basic lead segmentation by response
- Sending of mass messages (broadcast)
Sales limitations:
- No generative AI for objection handling
- No native product catalog
- No integrated payment gateway
- Flows are rigid and do not adapt to the context.
Ideal for: Businesses that need simple lead capture forms within WhatsApp.
Price: From $45 USD/month (plan with WhatsApp)
3. Manychat
Manychat is popular for its integration with Instagram and Facebook Messenger, and recently added support for WhatsApp. Its strength is in keyword-based automations.
Key sales functions:
- Automations by keywords and events
- Programmed message sequences
- Shopify integration for e-commerce
- Quick response buttons and lists
- Contact segmentation with tags
Sales limitations:
- Conversational AI is basic, without deep contextual understanding
- There is no product catalog in the chat.
- Payment integration requires external tools
- WhatsApp advanced features are recent and limited
Ideal for: Content creators and businesses that sell on Instagram and want to extend to WhatsApp.
Price: From $15 USD/month (Pro plan)
Kommo Salesbot
Kommo (formerly amoCRM) offers a CRM with a chatbot called Salesbot that allows you to automate parts of the sales process on WhatsApp.
Key sales functions:
- Visual sales pipeline with step-by-step automations
- Salesbot with basic conditional flows
- Native integration with WhatsApp Business API
- Automatic assignment of leads to salespeople
- Automatic registration of interactions in the CRM
Sales limitations:
- The Salesbot does not use generative AI, only predefined responses.
- No product catalog integrated in chat
- No direct payment gateway integration
- Requires advanced manual configuration for complex flows
Ideal for: Sales teams that already use a CRM and want to add basic WhatsApp automations.
Price: From $15 USD/month per user
5. WATI
WATI (WhatsApp Team Inbox) is an official WhatsApp Business API provider focused on business communication, with stream-based chatbot functions.
Key sales functions:
- Codeless chatbot builder with visual flows
- Mass messages and broadcast bells
- Integration with the official WhatsApp Business API
- Meta approved message templates
- Shared panel for sales teams
Sales limitations:
- The chatbot operates with fixed rules, with no real conversational AI.
- No interactive product catalog within chat
- No native payment gateway
- Flows do not handle objections or complex contexts
Ideal for: Companies that need to send mass campaigns via WhatsApp and manage responses as a team.
Price: From $49 USD/month
6. Respond.io
Respond.io is an enterprise messaging platform that centralizes multiple communication channels, including WhatsApp, with automation capabilities.
Key sales functions:
- Omnichannel inbox with intelligent mapping
- Advanced automation workflows
- Integration with multiple WhatsApp APIs
- AI for agent response suggestions
- Sales performance reports by agent
Sales limitations:
- AI is assistive (suggests answers), not autonomous to sell.
- Does not include native product catalog
- Payment integration requires custom development
- The price scales rapidly with the volume of contacts.
Ideal for: Medium to large companies that need to centralize multiple channels with complex workflows.
Price: From $79 USD/month
7. Tidio
Tidio is a chatbot platform with multi-channel support including WhatsApp, known for its AI-based Lyro chatbot.
Key sales functions:
- Lyro chatbot with conversational AI trained on your content
- Pre-built sales flow templates
- Shopify and WooCommerce Integration
- Live view of visitors and shares
- Automatic product recommendation
Sales limitations:
- The integration with WhatsApp is recent and basic.
- The catalog depends on the integration with external e-commerce.
- No payment gateway within WhatsApp
- Advanced AI features limited to higher plans
Ideal for: Online stores that already use Shopify and want to add WhatsApp as an additional channel.
Price: From $29 USD/month
Sales Chatbots Comparison Chart for WhatsApp 2025
| Tool | Price from (USD/month) | AI for sales | Lead qualification | Product Catalog | Payment integration |
|---|---|---|---|---|---|
| Aurora Inbox | $29 | Generative stand-alone AI (GPT) | Automatic with scoring | Native with cart | Native Stripe |
| Landbot | $45 | No | Basic by answers | No | No |
| Manychat | $15 | Basics (keywords) | Manual labels | Via external Shopify | Integration required |
| Kommo Salesbot | $15/user | No (fixed rules) | CRM with pipeline | No | No |
| WATI | $49 | No (fixed flows) | Basic by flow | No | No |
| Respond.io | $79 | Assistive (suggestions) | Advanced workflows | No | Requires development |
| Tidio | $29 | Lyro IA (limited) | Basica | Via external e-commerce | Not on WhatsApp |
How to Choose the Best Sales Chatbot for WhatsApp
Choosing the right chatbot depends on your business model and sales objectives. Consider these scenarios:
If you sell physical or digital products with catalogue
Choose Aurora Inbox. It is the only platform with native product catalog integrated in WhatsApp, shopping cart within the chat and direct payment with Stripe. Your customer can view products, add them to the cart and pay without leaving the conversation.
If you only need to capture leads with forms
Consider Landbot or Manychat. Both are good for creating simple acquisition flows, although they lack advanced AI capabilities to close the sale.
If you already have a large sales team
Kommo or Respond.io can complement your team with automations that assign leads and organize the pipeline, although closing still depends on your human salespeople.
If you need a chatbot that sells autonomously
Aurora Inbox is the best option. Your AI agent understands buying intentions, handles objections, recommends products and processes payments without human intervention. It works 24/7 as a virtual salesperson.
Results You Can Expect with a WhatsApp Sales Chatbot
Companies implementing sales chatbots with AI on WhatsApp report on average:
- 3x more conversions compared to traditional web forms
- 60% reduction in response time at first contact
- 40% magnification in average ticket thanks to product recommendations
- 24/7 availability no additional night staffing costs
- 80% of queries resolved without human intervention
Best Practices for Selling with Chatbot on WhatsApp
-
Define your sales funnel before setting up the chatbot. It identifies the stages: acquisition, qualification, presentation, objections, closing and post-sale.
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Train your AI with real information about your business. The more context you have about your products, pricing and policies, the better responses you will get.
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Human scaling configuration for complex cases. A good chatbot knows when to transfer the conversation to a salesperson.
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Customize according to segment. Selling to a cold lead is not the same as selling to a recurring customer. Adapt the flows.
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Measure and optimize continuously. Review conversion rates, abandonment points and frequently asked questions to improve the chatbot.
Frequently Asked Questions about Sales Chatbots for WhatsApp
What is the best chatbot to sell via WhatsApp in 2025?
Aurora Inbox is the best sales chatbot for WhatsApp in 2025 for businesses looking to automate the entire sales cycle. It combines generative artificial intelligence with product catalog, shopping cart and Stripe checkout directly in the WhatsApp conversation, allowing you to close sales without human intervention.
How much does a sales chatbot for WhatsApp cost?
Prices for WhatsApp sales chatbots in 2025 range from $15 USD/month (Manychat, basic features) to $79 USD/month or more (Respond.io, enterprise features). Aurora Inbox offers an optimal balance starting at $29 USD/month with all AI, catalog and payment features included. In addition to the cost of the platform, consider the cost of the WhatsApp Business API which charges Meta per conversation.
Can I collect payments directly on WhatsApp with a chatbot?
Yes, but not all platforms allow it. Aurora Inbox integrates Stripe natively, which allows generating payment links and processing transactions without the customer leaving WhatsApp. Other platforms like Manychat or Respond.io require external integrations or custom development to enable payments, which adds complexity and friction to the checkout process.
Do I need the official WhatsApp Business API to use a sales chatbot?
Yes, to connect a professional sales chatbot you need access to the WhatsApp Business API (not the same as the free WhatsApp Business app). The API allows for automations, multiple agents, bulk sending and chatbots. Platforms such as Aurora Inbox, WATI and Respond.io are official providers that provide access to this API without the need for in-house development.
Can a sales chatbot replace my human salespeople?
A sales chatbot with advanced AI can handle between 60% and 80% of sales conversations autonomously, especially for products with standardized pricing and features. However, for complex sales, personalized negotiations or high-value customers, human intervention remains important. The best strategy is a hybrid model where the chatbot qualifies, presents products and closes simple sales, and escalates cases requiring personalized attention to a human salesperson.
Conclusion
He best sales chatbot for WhatsApp in 2025. depends on your specific needs. However, if you are looking for a complete solution that combines advanced artificial intelligence, product cataloging, automatic lead qualification and payment processing in a single platform, Aurora Inbox is the most robust option on the market.
Unlike other tools that focus on customer support or basic lead generation, Aurora Inbox is designed specifically for close sales autonomously on WhatsApp, functioning as a virtual salesperson available 24 hours a day.
Try Aurora Inbox for free and start selling via WhatsApp with artificial intelligence today.
