Aurora handles your WhatsApp and Instagram chats, replies in seconds to leads from your Meta campaigns, gives prices on the spot and books appointments — working alongside your team, not instead of it.
Boutique La RosaMotorcycles of the ValleySmile Dental ClinicAlborada SchoolDelta Financial
Search for contacts or messages
1
Customers5Equipment
Look for…
LG
Laura García
I'm looking for a gift bag…
11:02 pm
CR
Carlos Ruiz
For delivery, I want it to be very efficient 🛵
2:49 am
YE
Sofia Mendez
Downtown, Thursday 11th 👍
6:17 pm
AT
Ana Torres
Thank you, Maria! 🙌
5:42 pm
RD
Rosa Delgado
I'll pay you on Friday 🙏
9:14 am
JV
8:40 pm
HM
7:15 pm
SC
6:03 pm
PC
yesterday
WhatsAppinstagramMessenger
Activities
Hi 👋 I'm looking for a gift bag, what do you recommend?11:02 pm
Hi Laura! 🎁 The two most requested: the Camel Tote (leather, large) and the Mini Black Croc (handbag). Which one do you like?11:02 pm
The Mini Black Croc 🖤 How much does it cost?11:04 pm
The Mini Croc Black costs $1,290 And yes, we have it in stock ✅ Shall I connect you with an advisor to finalize your purchase?11:04 pm
🎯 New lead from your Meta campaign · Form completed 2:47 am
Hi Carlos 👋 Thanks for leaving your information with Motos del Valle. Are you looking for a motorcycle for work or personal use?2:47 am
For delivery, I want it to be very efficient 🛵2:49 am
The Italika FT150 is the most efficient for deliveries: from $28,900 And we have it on the floor 🛵 Shall I schedule a test drive for you?2:49 am
Hi 👋 I'd like to schedule an appointment6:15 pm
Of course, Sofia! I'm driving cleaning (40 min), assessment (30 min) and whitening (60 min), in 📍 Downtown and 📍 South. Which one and at which branch?6:15 pm
Cleaning, in the Center 🦷6:16 pm
Scheduled! 📅 Cleaning · Thursday 11:00 · Downtown Branch with Dr. Ramirez — the first available slot. I'll send you a reminder.6:16 pm
Hello, can you call me? 📞 I want to enroll my daughter in 1st grade.5:40 pm
Of course, Ana! 🎒 I'll put you through to Admissions so they can call you back in a moment ✋5:40 pm
👤 María Ortiz took over the conversation · Aurora AI on pause
MOMaría Ortiz · AdmissionsHi Ana! It's Maria 😊 I'll call you right now.5:41 pm
Hello, how much do I owe? 🙏9:12 am
Hi Rosa 👋 Your daily balance is $4,250, expiring on October 10.9:12 am
Checked in your system · current balance
I'll pay you on Friday 🙏9:14 am
Your payment has been registered. Friday 10 ✅ Thank you!9:14 am
Payment promise registered in your system
Write your message…Aurora AI activeMaria is attendingSend
CallingREC0:010:020:03
AT
Ana Torres
+52 81 •• •• 22
FromMX+52 81 4160 0610
MuteKeyboardHang
CR
Carlos Ruiz
+52 81 •• •• 04
carlos.ruiz@correo.com
Lead · Goal Campaign
YE
Sofia Mendez
@sofia.mendez · Instagram
sofia.mendez@correo.com
Cleaning · Thu 11:00 · Center
AT
Ana Torres
+52 81 •• •• 22
ana.torres@correo.com
Admission · 1st grade
RD
Rosa Delgado
+52 81 •• •• 31
rosa.delgado@correo.com
Personal credit · in your system
LG
Laura García
+52 81 •• •• 57
laura.garcia@correo.com
Boutique La Rosa
Sales1▸
Opportunities1▸
Agenda▸
ATÉ AGORA NA AURORA
2,153,025
conversations handled by the AI
FOR BUSINESSES LIKE YOURS
Schools Car and motorcycle dealerships Clinics Distributors & wholesalers
WHERE YOUR CUSTOMERS ARE
A chatbot answers.Aurora works.
Six things a saved answers bot can't do.
01
Reads your catalog, not a script.
Searches by meaning and filters by price, color, or size.
02
Answers your ad at 2:47 a.m.
The lead comes in from your Meta campaign and Aurora replies immediately.
03
Books appointments inside the conversation.
Checks real availability by service, location, and provider.
04
Keeps your inventory up to date.
Stock drops with every order and comes back if you cancel.
05
Work within your system.
Check balances, stock levels, or status in your ERP or CRM, and record what you agree with the customer.
06
Knows when to step aside.
When the sale needs a person, it hands the customer to your team with full context. Quoting, negotiating, and closing stay yours.
MOMaria OrtizSalesAI on pause
Swipe to see all 6
HOW IT WORKS
Putting it to work takes three steps
No coding and nothing to migrate: connect the channels you already use, give it the information you already have, and let it get to work.
We'll guide you through the setup.
01
Connect your channels
WhatsApp, Instagram, Messenger, phone calls, and leads from your Meta ads.
A single inbox
02
Teach it your business
Give it your prices, your services, and your rules, or connect it to your system for live consultation and registration. You decide what it can and can't do.
IT LEARNS FROM YOUR WHOLE BUSINESS
Your websitePDFs and documentsYour catalogYour system (ERP, CRM)
03
The AI answers, your team closes
It replies, books, and follows up 24/7 — and when it's time to close, it hands the sale to your people.
Aurora AI activeYour team enters
YOUR SIDE OF THE COUNTER
The AI works. You're in control.
From catalog to order, without changing systems. Products and services with photos, variations and prices; stock by warehouse; quotes and orders that update your inventory automatically.
A calendar that knows your operation. Services with duration, branches and professionals, synchronized with Google Calendar — the same one your agent consults when scheduling an appointment.
The phone lives in the same inbox. Make and receive calls from Aurora; each call is saved in the customer's conversation, with recording, transcription, and voicemail.
Where your team closes. Assignments, internal notes, and mentions in every conversation — and a funnel where your salespeople advance each opportunity until they win it.
You know which ad brings you sales. Every conversation that comes from your Facebook and Instagram ads, or from your Meta forms, is linked to its ad — and you see how many new leads, opportunities, and sales each one brought in.
While you sleep, Aurora audits the day. Unfulfilled promises, disgruntled customers, and unanswered questions — each finding with its suggested action, before it costs a sale.
SALES · CATALOG & ORDERS
SALES CATALOGUE / LEATHER JACKET
Leather jacket
ASSET
Guy
Product
Variants
3
Stock
24
Price
1,890.00 MXN
Category
Jackets
Archive productRemove product
01ProductEDIT
Description
Genuine leather jacket, classic cut. Thermal lining for winter.
It's the unit your AI works with: a normal response costs 1 token.
You choose how much intelligence each agent uses, so you only pay for power where you really need it.
Essential1 tokenQuestions and everyday conversations
Intermediate1.5 tokensMore reasoning in complex cases
Advanced2 tokensProduct catalog and filtered searches
Aurora Insights consumes 1 token per analyzed conversation and Aurora Copilot 0.5 per suggestion. Everything else your AI writes — including automated follow-ups — counts as one response.
ALL PLANS INCLUDE3 usersWhatsApp, Instagram and MessengerBulk messagesAurora CopilotAurora Insights
NEW
Add phone service to any plan
Your team dials and answers from Aurora, with the customer's entire history in front of them. Every call is recorded, transcribed, and remains within the conversation—and when no one can answer, the voicemail goes to your inbox.
Aurora Voz
The call add-on. It's activated on top of your existing plan.
Yes — and you choose how to connect it: through the official WhatsApp API — we are Meta Business Partners —, in coexistence mode (the official API without losing WhatsApp Business on your phone), or with a WhatsApp Web–style connection. We adapt to what you prefer, and we walk you through the connection.
02How complicated is it to get it working?+
Nothing requires programming: you connect your channels, provide your information—your website, your PDFs, your catalog—and define what it can do. Our team guides you through the setup; you're not alone.
03What happens when AI doesn't know something?+
Pass the conversation on to your team with all the context, instead of improvising. Respond with your information—and quoting, negotiating, and closing are always your people's responsibility.
04Can I control what AI does and says?+
Yes. You define its information, its rules, and what it can and can't do. And in any conversation, your team can take control; the AI pauses while a person attends.
05What happens if I run out of tokens for the month?+
Your conversations don't stop: they keep arriving in your inbox and your team handles them as usual. The AI reactivates with your next billing cycle—or you can upgrade your plan right now.
06I don't sell products, I provide services. Will that work for me?+
Yes — the catalog handles services just like products, and the scheduling (branches, professionals, durations) is designed for service businesses. In fact, schools and clinics are among our largest clients.
07Does it connect with my system (ERP, CRM, school management)?+
Yes. Your technical team defines the call to your system just once, and the AI uses it when the conversation requires it: checking a balance or stock levels, registering a payment promise, or placing an order. Credentials are stored encrypted, each call is recorded in the agent's activity log, and we assist you with the connection.
08Can I find out which ad is bringing me customers?+
Yes. Every conversation that comes from a Facebook, Instagram, or Messenger ad, or from a Meta form, is linked to that ad. In the Ads report, you see how many conversations, new leads, opportunities, and sales each one brought in, and how quickly you responded to them. It's updated every night. You can still see what you spend on each campaign in the Meta Ads Manager.
09Does Aurora also make phone calls?+
Yes, with the Aurora Voz add-on. We provide you with a phone number, and your team dials and answers from Aurora, without leaving the customer conversation. Each call is recorded and transcribed, so it's all documented in the conversation—and when no one can answer, the voicemail goes to your inbox. Your team handles the calls, not AI.
10Is there a fixed term?+
No. The plans are monthly and you can cancel anytime.
11Do they issue invoices?+
Yes: We issue CFDI invoices in Mexico and charge in pesos. Outside of Mexico, we charge in USD.
YOUR NEW STAR EMPLOYEE
Your business never closes.Even when you do.
Aurora covers nights, weekends, and the middle of lunch — and when it's time to close the sale, it hands the customer to your team.