Equipment Tray
One Inbox for your entire team
Unify WhatsApp, Facebook Messenger and Instagram in a single shared tray where your entire team collaborates in real time. Forget about individual accounts, screenshots and lost messages. With Aurora Inbox, every conversation is visible, assigned and under control.
Messenger
MORE SALES
Turn Conversations into Sales with a Visual Pipeline
Every conversation is a sales opportunity. With Aurora's integrated pipeline, you move deals by stages (New Lead, Contacted, Quoted, Closed) without leaving the pipeline. So your team knows exactly what stage each lead is in and what action to take.
MORE PRODUCTIVITY
Assign Conversations, Leave Notes and Work in Teams
Goodbye to "I thought you were handling it" chaos. With Aurora, you assign each conversation to a team member with a click, leave internal notes that only your team sees, and tag colleagues when you need help. Everything is documented and visible.
MORE Efficiency
New Conversations Reach the Right Agent Automatically
Don't waste time distributing chats manually. Set up automatic assignment rules based on channel, schedule, workload or topic, and Aurora makes sure each new conversation gets to the right person. Your team starts responding, not organizing.
Testimonials
Find out what our clients think
Ana Nilo
Previously, it was very difficult to have control of the conversations and clients that arrived through WhatsApp Business. With Aurora, we have been able to implement service processes and improve collaboration between the different departments of the Company.
Anglo-educational
Thanks to Aurora Inbox, our internal communication on WhatsApp has improved a lot. We manage to streamline responses to our clients and improve the quality of our service. With conversation transfer and Chatbot we can provide specialized solutions quickly and efficiently, this has improved our overall customer experience and strengthened our sales.
Pretty Chic
Aurora Inbox has helped us improve communication with our clients. Before, we lost chats and it was very difficult to remember the process we followed with each client. Now, thanks to the features of labels, notes and Chatbots for messages, we achieve faster and more efficient responses, which improves our customer service and allows us to offer a more complete service. I didn't have any difficulty learning how to use it!
Natural Vision Opticians
Since we started using Aurora Inbox, our communication with our customers has improved significantly. Chatbots, scheduled messages, and broadcasts allow us to win back old customers and increase trust in our service, and the excellent support makes the transition easy. Additionally, Aurora streamlines our daily work, allowing us to focus on other important tasks. I highly recommend Aurora if you want to improve your communication with your customers.
Organize your Conversations with Tags and Filters
When you handle hundreds of conversations a day, you need order. Create custom labels such as "Urgent", "Quote sent" or "VIP customer", filter by channel, agent or status. Your tray, your rules.
Stop Working in Silos. Unify your team today.
Connect all your messaging channels, organize your team and respond faster from a single tray. Set it up in minutes and start collaborating for real.